Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.
Delivers systems upgrades and enhancements, maintains existing systems, problem solving issues, and works directly with Business and Technology Partners across multiple teams. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Responsibilities
• Manages customer incentives through an incentive lifecycle (customer onboarding, monthly monitoring, customer research, closure).
• Manages the Daily Settlement of Money Movement and ACH Rejects.
• Works closely with Legal and Product Business Partners, Vendor and DFS technical teams through all life cycle phases, and include authoring some project-related documentation in accordance to DFS standards.
• Facilitates meetings, produces meeting minutes and develops project plans.
• Ensures testing is validated and executed according to timelines.
• Leads and/or supports process improvement projects.
Minimum Qualifications
At a minimum, here's what we need from you:
• Bachelor's Degree in Project Management, Business, Information Technology or related field
• 4+ years of experience as Business Analyst, Project Management, Scrum master or related field
• In lieu of a degree, 6+ years of experience as Business Analyst, Project Management, Scrum master or related field
Preferred Qualifications
If we had our say, we'd also look for:
• Master's Degree in Project Management, Business, Information Technology or related field
• 2+ years of experience managing customer incentives
• Strong background in math
• Strong background interpreting legal documents
Application Deadline:
The application window for this position is anticipated to close on Dec-24-2023. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $65,000.00 to $109,800.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental LeavePaid Time Off401(k) PlanMedical, Dental, Vision, & Health Savings AccountSTD, Life, LTD and AD&DRecognition ProgramEducation AssistanceCommuter BenefitsFamily Support ProgramsEmployee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)