Home
/
Customer Service
/
Senior Associate, Client Solutions - Shift timings - 5 pm onwards
Senior Associate, Client Solutions - Shift timings - 5 pm onwards-April 2024
Gurgaon
Apr 23, 2025
About Senior Associate, Client Solutions - Shift timings - 5 pm onwards

  Job Summary

  GLG is the world's leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. The Client Solutions - Operations Senior Associate / Associate will be responsible for managing and executing primary research deliverables to add value to GLG clients, globally. Associates/Senior Associates gain a fundamental understanding of GLG's business model and client base through close coordination with senior members of the research team while executing immediate client needs.

  Key responsibilities include (but are not limited to):

  • Learning GLG's underlying business processes and assisting senior team members with high-level project execution, and developing a fundamental understanding of the respective research practice • Fulfilling time-sensitive research requests delegated by senior team members on behalf of GLG clients by analyzing client requests, and building and qualifying primary populations of topical and relevant experts • Assisting senior team members with high-level service fulfilment across a range of GLG products • Develop a working knowledge of various industries to improve project and product service quality

  An ideal candidate will have the following:

  • 1-4 years of experience, ideally in consulting, financial services, market research, recruiting, other professional services or start-up environment • Prior experience in B2B client management / servicing, especially international / US-based clients • Postgraduate / Graduate degree from a top-tier university • Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc) • General understanding, awareness and interest in consulting and financial markets • Demonstrated entrepreneurial/leadership skills. • Experience interacting with senior executives • Ability to work effectively independently and/or collaboratively in a team • Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail • Successful track record of working in a dynamic environment, often accompanied by stringent deadlines We seek bright, positive and flexible people who also: • Act with the highest integrity and professionalism in all their endeavors • Think creatively and focus on opportunities for growth • Exhibit constant attention to detail • Express a strong desire to work in a team • Demonstrate the ability and initiative to handle increasing responsibility over time

  About GLG / Gerson Lehrman Group GLG is the world's knowledge marketplace. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of 900,000+ experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. To learn more, visit www.GLG.it

  About GLG / Gerson Lehrman Group

  GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

  We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

  GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture.

  To learn more, visit www.GLGinsights.com.

  Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Customer Engagement Specialist, D10 Hourly Position (Las Vegas, NV)
Company Name: Smith's Food and Drug Position Type: Employee FLSA Status: Non-exempt Position Summary: Provide excellent customer service by acknowledging customers as they enter and exit the store, a
Kundenberater*in / Verkaufsberater*in (m/w/d) in der Autovermietung
Die Avis Budget Group ist einer der weltweit führenden Anbieter von Mobilitätslösungen. Wir sind starke Teamplayer, die Abwechslung lieben und mit Langeweile nichts anfangen können. Du suchst eine Tä
Senior Customer Specialist
6054 - Tupelo - 3147 Tom Watson Dr., Saltillo, Mississippi, 38866 CarMax, the way your career should be! About this job As a Senior Customer Specialist, you will be empowered to provide an iconic exp
Senior Technical Support Engineer- STRATA
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a worl
Licensed Customer Service Sales Rep - Grand Rapids, MI
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the A
Customer Service Executive
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on t
Cashier
Job Description We?re looking for a ?Cashier? because ?Being Awesome? isn?t a job title we can use. The perfect recipe for a Cashier on our team? A bit of sugar and spice, and a pinch of everything n
Customer Service Booth Clerk
Company Name: Smith's Food and Drug Position Type: Employee FLSA Status: Non-Exempt Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a s
Patient Services Worker-Duke University Hospital
Job Description Patient Services Workers acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Shifts available: 5am-3pm, 6am-4pm, 3pm-8pm or 4pm-8:
Service Consultant
7122 - Naperville - 3320 Odyssey Ct, Naperville, Illinois, 60563 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting as a
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved