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Senior Associate Application Engineer (ServiceNow)
Senior Associate Application Engineer (ServiceNow)-April 2024
Riverwoods
Apr 18, 2025
ABOUT DISCOVER
Make a difference working in a culture that thrives on customer-focused innovation.
10,000+ employees
Financial Services
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About Senior Associate Application Engineer (ServiceNow)

  Discover. A brighter future.

  With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

  Come build your future, while being the reason millions of people find a brighter financial future with Discover.

  Job Description:

  At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

  As a Full Stack Engineer, you ’ ll build and release reliable software systems at scale. By partnering with enterprise-wide) teams, you’ll develop and maintain full stack solutions that fit our business needs. You’ll use your holistic view of all products (and their interactions) to design elegant solutions and strategize the future state of our larger technical ecosystem. By independently innovating and advocating for best practices, you’ll solve complex problems and guide the team on implementing solutions from inception to production. Our ServiceNow Application Engineers are part of our ServiceNow Chapter where they learn to develop and grow their skills and talents with other ServiceNow Engineers. Each engineer is assigned to one of our for core product teams: Platform, Automation, SACM/CMDB, CMS, HR, and ITSM/Cyber.

  Responsibilities

  Utilizing Discover’s Agile Way of Working, develop and configure solutions within ServiceNow in partnership with your Product Owner

  Participate in Agile ceremonies related to their product team to ensure the work is getting completed the right way

  Partners with the Product Owner to define a strategic product roadmap for their technology/business domain

  Propose opportunities to solve business problems and for process efficiencies using your knowledge of the ServiceNow Platform

  Actively participate in ServiceNow Engineering Chapter activities and increase the maturity of our Engineering practices

  Actively engage in our Continuous Professional Education and Discover Technology Academy programs to drive skill and career development spending on average 10% of time on learning, discovery, and innovation

  Participate in rotating support schedule for Incident Management and general customer service requests

  Experience developing in ServiceNow modules: Configuration Management Database, Software Asset Configuration Management, Service Mapping, and Integration Hub

  Completes most features and user stories including test cases and automation unattended

  Learns more complex software engineering practices such as domain driven design, test driven development, operations, and security

  Contributes to agile ceremonies, leads demos and presentations, helps new engineers learn established norms, and participates in technology communities

  Participates in system design decisions and learns how these decisions impact the product as a whole

  Learns to support production systems and understands how observed events and failures impact the product

  Minimum Qualifications

  At a minimum, here’s what we need from you:

  Bachelors – Computer Science or related

  1+ Years – Information Technology, (Software) Engineering, or related

  Internal applicants only: technical proficiency rating of advanced beginner on the Dreyfus engineering scale

  Preferred Qualifications

  Bonus Points If You Have:

  Experience implementing two or more of the following ServiceNow capabilities: Hardware Asset Management, Software Asset Management, Vulnerability Management, Configuration Compliance, Threat Intelligence, Service Catalog, Workflow, Integration Hub, Configuration Management, or Service Mapping,

  Demonstrable experience in setup of ServiceNow integration with SOAP, REST, LDAP, SSO, email, or PowerShell.

  ServiceNow Certified System Administrator; Certified Application Developer; Certified Implementer; or other ServiceNow Certifications

  Knowledge of React, Redux, and Java application frameworks

  Experience building secure web applications with user authentication

  Understanding of software testing principles and methodologies

  External applicants will be required to perform a technical interview.

  Application Deadline:

  The application window for this position is anticipated to close on Dec-05-2023. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

  Compensation:

  The base pay for this position generally ranges between $71,500.00 to $121,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

  Benefits:

  We also offer a range of benefits and programs based on eligibility. These benefits include:

  Paid Parental Leave

  Paid Time Off

  401(k) Plan

  Medical, Dental, Vision, & Health Savings Account

  STD, Life, LTD and AD&D

  Recognition Program

  Education Assistance

  Commuter Benefits

  Family Support Programs

  Employee Stock Purchase Plan

  Learn more at MyDiscoverBenefits.com .

  What are you waiting for? Apply today!

  All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

  Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) (https://urldefense.com/v3/__https:/www.eeoc.gov/poster__;!!MjXRb4uW6x5k!ABIVgRw0WsyX2wfQC-pKxK3V9X4h1NBUGgjO7EM8PTvp5MNRgpEuVC_jVk0fcn_ISAZjmwkbLuUIrj8mFedCBkyz$)

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