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Sales Support Analyst (Remote)
Sales Support Analyst (Remote)-April 2024
Portage
Apr 19, 2025
ABOUT STRYKER
Stryker is a leading medical technology company driven to make healthcare better.
10,000+ employees
Healthcare, Technology
VIEW COMPANY PROFILE >>
About Sales Support Analyst (Remote)

  Why join Stryker?

  We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

  Flex Financial contributes to making health care better by providing financing options for our customers, so they can more readily acquire Stryker products. If you are someone who likes working in a fast-paced environment, this may be the role for you. Our key focus is to meet our customers financial and medical equipment needs and to have fun in the process.

  Who We Want:

  Business-oriented evaluators. People who effectively interpret information to demonstrate the effects of business initiatives, regulation and industry trends for sales, management and leadership teams.Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

  What You Will Do

  In this role, you would have great exposure to all the different divisions of Stryker. Because of this, you would collaborate regularly with internal functional groups, external lending partners, a third-party billing agent (Bank of the West), as well as the Stryker sales teams across the organization. You would be instrumental in maintaining a healthy portfolio for the Bank of the West agreements. This includes hosting a bi-weekly call with Bank of the West to discuss open items and various issues, as well as managing the Stryker and Bank of the West relationship overall.This role will also be responsible for auditing and booking agreements that will be billed and collected on by Bank of the West once they have commenced. This includes reviewing of financing documents, pricing, and general data that rolls into the booking files. Troubleshooting will be done as needed when questions arise during the audit process.As Flex continues to grow, it is imperative that you are the key driver in strategizing with the Stryker sales teams, external lending partners, and external customers to resolve delinquencies and past due agreements. Monthly calls will be held with Bank of the West and our seven VPA lenders to discuss and resolve agreements that are past due. In this role, you would research payments that were sent to other divisions by customers in error. This will include researching payment transactions, balancing intercompany transfers with other divisions, and possible account reconciliations to ensure payments are correctly applied. This will require the ability to analyze and resolve unique situations requiring little to no guidance.Successful candidate will possess the following skills of being an effective communicator; able to translate complicated scenarios into an easier to understand synopsis. The ability to take ownership of other task and duties assigned.

  What You Need

  Bachelor's Degree required. Preferred concentration in Accounting, Finance, Business or related field.0+ years general accounting, reconciliation, finance or related experienceMust be able to review printed materialsMust be able to create, improve, and execute on standard processes and procedures.Must be able to analyze and resolve non-routine accounting issues using independent judgmentMicrosoft Office proficient, including Excel, Word, Access & OutlookSAP experience preferredExcellent written and verbal communication skillsPassion for producing quality work in a collaborative, fast-paced environment

  $51,300- $99,200 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

  About Stryker

  Our benefits:

  12 paid holidays annually Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

  For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

  About Stryker

  Stryker is one of the world's leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

  Know someone at Stryker?

  Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page

  Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.

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