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Sales and Training Manager - Membership
Sales and Training Manager - Membership-April 2024
Sacramento
Apr 30, 2025
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About Sales and Training Manager - Membership

  Position Summary...

  Membership Representative

  Are you someone that thrives in fast-paced environments, and has a strong sales background? Our Membership Representative is a salaried role for Sam's Club, and we are looking for friendly faces with a passion to teach and train the associates at the registers, self-check outs, club pick up and more! You will play a major part in engaging our current members to utilize their available benefits, as well as developing our business to business relationships to grow membership. The pace can be really fast, especially in the evenings, on weekends, and during a holiday season. There will be times when you have to juggle several tasks in a short amount of time while helping members: visiting businesses, teaching and training, and supporting company events-you get the idea! It's hard work, but our associates find it rewarding, especially since they're a part of a large team with a common goal: happy, satisfied members.

  You will sweep us off our feet if:

  • You thrive in fast-paced environments

  • You're a multi-tasker at heart

  • You enjoy teaching and training your peers and associates on selling practices,

  communicating goals and providing feedback consistently

  • You have successful leadership qualities with experience in directing sales teams to

  exceed expectations on results

  • You keep member satisfaction as your top priority

  • You can stand for long periods of time while assisting members quickly and accurately

  • You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

  You will make an impact by:

  • Maintaining a positive attitude by smiling, greeting and thanking members

  • Being in a position of positive influence without direct supervision to obtain the best performance of associates and the facility

  • Providing exceptional customer service to members across the club as needed, answering

  any questions they may have

  • Maintaining a clean, neat, and member-ready area while being able to lift carry and place merchandise weighing up to 15lbs.

  The Membership Representative role is a great way to start your development path at Sam's Club. Apply now!

  The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

  What you'll do...

  Drives membership in the club by communicating goals, results, and feedback; ensuring updated signage; ensuring all marketing collateral and

  signage related to membership programs are up to date; and completing and maintaining required documentation and forms.

  Enables associate membership engagement by working cross-functionally with members, managers, and associates to identify training gaps and

  needs; ensuring training plans and materials are efficient; providing information on membership benefits; promoting the value of company products

  and services; teaching associates how to process and sell memberships, upgrades, and credit accounts; communicating relevant information on

  membership events inside and outside of the club; and assisting associates in the proper execution of membership plans to support achieving

  membership sales.

  Directs club membership goals by selling memberships in the field and in the club using various techniques (for example, cold calling, making outside

  appointments, membership drives); communicating with current and prospective members; educating members on membership types, programs, and

  benefits; identifying member or prospective member needs with appropriate membership benefits, services, or product solution; responding to

  membership questions and concerns; encouraging renewals; assisting with account decisions; building membership levels; and promoting the value

  of Sam's Club products and services.

  Performs sales activities on major accounts by negotiating sales price and discounts; maintaining relationships with major clients and prospects;

  developing new relationships with members to grow and create additional sales; assisting clients with making purchasing decisions; adjusting sales

  strategy to meet changing market and competitive conditions; consulting with major account customers after sales to resolve problems and provide

  ongoing support; customizing offerings based on the needs of prospective member; and responding to inquiries generated through marketing efforts.

  Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;

  supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for

  and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting

  continuous learning.

  Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and

  ensuring diversity awareness.

  Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by

  implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing

  business processes and practices.

  At Sam's Club, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

  You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

  The annual salary range for this position is $64,480.00-$75,000.00

  Additional compensation includes annual or quarterly performance incentives.

  Additional compensation for certain positions may also include:

  - Regional Pay Zone (RPZ) (based on location)

  - Stock equity incentives

   Minimum Qualifications...

  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  Minimum Qualifications

  Bachelor's degree in business, communications, or related field OR 4 years' experience in sales, retail or related field.

  1 year's sales experience in business to business sales.

   Preferred Qualifications...

  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

  Supervisory

   Primary Location...

  8250 POWER INN RD, SACRAMENTO, CA 95828-6760, United States of America

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