At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

　　The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

　　Our brand promise : closing the gap between brands and consumers.

　　Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

　　It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

　　As an analyst on the Bazaarvoice Information Security and Privacy team, you will have an overall understanding of requirements gathering, project management, progress tracking, risk analysis and documentation development.

　　As a motivated, passionate member of the Bazaarvoice Information Security and Privacy team, you will be pivotal to the team streamlining and standardizing many of its day-to-day processes as well as supporting the team in its role as consultants to other teams to ensure a strong information security and privacy posture.

　　ResponsibilitiesYour primary responsibility will be to take leadership on system and information dependency analysis:Define processes and templates for evidence gathering.Develop a change control methodology to ensure documents are kept up-to-dateAnalyse the impact and importance of information and systems, to support risk assessment and prioritisation of mitigation actions.You will manage this work and support the wider information security team across governance, risk management and compliance by the following:Analysing current systems and procedures to help determine how they can operate more efficiently and securely.  This will cover documentation requirements at organisation and team-level and defining how different information and systems are used to deliver Bazaarvoice services.  Primarily this will include: Identification of stakeholders, consultants, and other interested parties.Collaboration and business partnering to agree scope and vision.Conducts interviews to gather evidence and requirements via workshops, questionnaires, surveys, workflow storyboards and process modelling, use cases, scenarios, and other methods.Supports the information security and privacy team to monitor compliance and risk management by:monitoring and tracking security and privacy control and risk remedy implementation; supporting interviews with stakeholders/interested parties ;project management for defined workstreams; statistical and data analysis developing dashboards for communication to interested parties; maintaining team risk registers and risk assessment documents Supports internal and external information security and privacy audit processes.

　　RequirementsAble to study, map and document the organization’s current processes, systems and procedures with a detail-driven approach.Strong business partnering and communication skills to encourage teams to divert time and effort to support this mapping and to work through versions.Able to determine how best to support the organization in operating more securely, efficiently, and effectively.Able to translate, track, and prioritize information needs and intelligence collection requirementsAble to exercise independent judgment and take action on itAble to create reports and dashboards using management informationExcellent analytical and creative problem-solving skillsExcellent listening, interpersonal, written, and oral communication skillsLogical and efficient, with keen attention to detailHighly self-motivated and directedAbility to effectively prioritize and execute tasks while under pressureExperience working in a team-oriented, collaborative environmentCollege diploma or university degree in the field of business administration, communication, or information systemsExperience with business and technical requirements analysis, elicitation, modelling, verification, and methodology developmentExperience with risk managementProject management skills and project management software skills, including planning, organizing, and managing resourcesWorking knowledge of Windows office systemsWorking knowledge of Google Workspace office systemsExperience in a fast-paced, ever-changing and growing environment (4+ years)

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　　Why join Bazaarvoice?

　　Customer is key

　　We see our own success through our customers’ outcomes.  

　　We approach every situation with a customer first mindset.

　　Transparency & Integrity Builds Trust

　　We believe in the power of authentic feedback because it’s in our DNA. 

　　We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

　　Passionate Pursuit of Performance

　　Our energy is contagious, because we hire for passion, drive & curiosity. 

　　We love what we do, and because we’re laser focused on our mission.

　　Innovation over Imitation

　　We seek to innovate as we are not content with the status quo. 

　　We embrace agility and experimentation as an advantage.

　　Stronger Together

　　We bring our whole selves to the mission and find value in diverse perspectives. 

　　We champion what’s best for Bazaarvoice before individuals or teams.  

　　As a stronger company we build a stronger community.

　　Commitment to diversity and inclusion

　　Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

　　Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check.