Restaurant Team Member Denver, CO
Earn $17.29 to $21.85 + Tips! - Based on skills and qualifications.You gotta have it HOT... hot peppers, hot sandwiches, hot pay!Do you hunger for more?Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way oflife! Come Build the Potbelly Nation with us.Potbelly got its start in 1977 as a small antique store that turned into alines-out-the-door neighborhood sandwich shop. Before you knew it, we wereserving up delicious food in a fun environment at more than 400 shops acrossthe United States.We continue to wake up every day with one goal: Make people happy throughgood vibes and delicious craveable food. Put those awesome ingredientstogether, and there's no telling what we'll cook up next!
Job Title: AssociateDepartment/Function: OperationsLocation: Field, Assigned to Specific ShopReports to (Title): General or Assistant Manager
GENERAL DESCRIPTIONA Potbelly Associate's job is to make our customers really happy. Since theyare the primary point of customer contact, it is up to them to provide ourcustomers and excellent experience by providing fast, friendly and efficientservice and by delivering a quality and consistent product every time, in aclean and inviting environment.
FOCUS
EssentialDemonstrates and reinforces Potbelly's Behaviors and Values- Integrity,Food Loving, Teamwork,Accountability, Positive Energy, Coaching, Delivering Results throughExecution, Building and InspiringTeams, Creating Potbelly "Fans"-- through all interactions.Ability to discuss Potbelly history with others.Prepare quality finished products (sandwiches, salads, soups,cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards.Comply with health and safety standards for food, cleanliness and safety ofshop.Maintain personal hygiene standards, including wearing clean Potbelly uniform.Comply with established food safety requirements and practices.Comply with shop security and safety standards.Be speedy and accurate in fulfilling orders.Handle raw and finished waste according to established procedures.Make customers really happy.Engage in friendly conversation with customers in line.Act with a sense of urgency toward all customers in the shop.
Other Key FunctionsRestock food line, chips and cooler.Work multiple stations (load, dress, shakes, cash, prep, front)as directed by Manager or Shift LeaderDeliver catering orders as detailed in the Catering Driver and DeliveryAgreement.Prepare meats and cheeses for different sandwiches.If 18 or older, uses the automatic slicer to prep food items.Clean tables, counters, floors, bathrooms, kitchen and utensils;take out trash.Operate cash register: handle, balance and follow all cash handlingprocedures.Effectively handle customer complaints/issues.Takes delivery/catering/pickup orders over the phone.Others duties as assigned.
PHYSICAL FUNCTIONSAbility to stand/walk a minimum of 3 hours or as needed.Must be able to exert well-paced and frequent mobility for periods of up to 3hours or as needed.Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.Will frequently reach, feel, bend, stoop, carry, finely manipulateand key in data.Able to work in both warm and cool environments, indoors (95%) andoutdoors (5%).Must be able to tolerate higher levels of noise from music, customer andemployee traffic.Must be able to tolerate potential allergens: peanut products, egg,dairy, gluten, soy, seafood and shellfish.
EXPERIENCE, EDUCATION AND BEHAVIORSMust represent Potbelly Advantage and Our Values.Must be at least 16 years of ageFor Illinois employees, all employees are required to become food safetycertified within 30 days of employment. Failure to do so will result intermination of employment.Must be friendly and customer service-oriented.Strong verbal communication skills.Must posses neat and clean hygiene.Ability to handle a knife confidently.Must be able to work in a fast-paced environment and have a sense of urgency.Ability to work as a team-player.Ability to comprehend and communicate in English via verbal and writtencommunication, such that employee can perform his or her job responsibilities.Must demonstrate leadership behaviors and values that align with Potbelly.
Position Information
Company: Potbelly CorporatePosition: Restaurant Team... For full info follow application link.