Great opportunity with a reputable healthcare system with opportunity to go remote! Seeking Patient Service Representatives Remote to the STL, MO Area. Must attend on site training for 2-3 months.
Do you love helping your community? Do you love talking on the phone? Then come join our Clinic Patient Access Center for one of the fastest growing Contact Centers in the country. Wanting to join healthcare, change your career, or are you in healthcare and want to be in a fast pace environment. This Clinic Patient Access Center is your new home for a fun, excitement, and rewarding work.
Fast paced Contact Center environment, responsible for scheduling patient appointments and taking patient messages for Clinics. Delivering excellent customer service using exceptional telephone etiquette, while providing patients with general information with regards to appointments, messages, or general questions.
Hours:
M-F 10:30AM-7PM
Occasional Saturday 8AM-4:30PM
Minimum Required Qualifications
Education: High School Diploma or Equivalent
Experience: Telephone Customer Service experience, or Face-to-Face Customer Service experience, or Previous Healthcare experience.
Other Skills and Knowledge: Data Entry, ability to multi-task, ability to take direction, professional, courteous, and compassionate attitude, type 60 wpm.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
This supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
*This is not an immediate work from home position: Opportunity to earn Work From Home following the completion of the 30 day on-site training + 90 day in-office experience and once quality goals are met * GOALS: Schedule Adherence: 90%, Schedule Conformance: 98%, Average Wrap: 30 seconds or less, Call Quality Evaluations: 90%, Scheduling Errors Review, Completing Patient Access Onboarding Training/Close Training Gaps, Attendance
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.