St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Provider Talent Acquisition Coordinator is responsible for supporting all aspects of Provider Talent to ensure achievement of overall network Provider Recruitment goals. In this role, he/she interacts and works in cooperation with personnel of all levels in the organization, network, and community.
JOB DUTIES AND RESPONSIBILITIES:
Schedules onsite interviews for Physician and Advanced Practitioner candidates by working with administrative assistants and/or other appropriate staff for scheduling and availability. Arranges and sets up video calls or conference calls for candidates when needed
Creates a detailed interview itinerary, including the flow of the day, times, locations, and attendees. If needed, also schedules candidate spouses/family for appropriate interviews/meetings. Distributes itineraries to all individuals involved and sends out appropriate calendar/ meeting invites on Outlook
Setup and send out Survey Monkey questionnaires to the service line team members who interviewed candidate. Monitor for completion & follow up as needed.
Arrange hotel accommodations and travel arrangements including flights, car rentals, or car service pickups. Monitor for any unexpected changes, interruptions, and/or weather related changes. Uses discretion to make changes as needed and ensures cost effective measures are taken
Arrange community tours, specialized tours (school visits, churches, etc.), and/or any custom requests (Crayola tickets, Family activities, Pet needs, etc.) for candidate as needed. Provide any background/family information on candidates to customize/personalize the tours
Make breakfast, lunch, and/or dinner restaurant reservations, if needed. Order and arrange food deliveries, and/or help setup catered meals for department interviews and follow up with any dietary restrictions. Arrange payments, if needed. Ensure cost measures are taken
Tracks interview recruitment expenses by placing all costs in tracking database. Decides which costs are necessary and which can be adjusted when setting up interviews, to ensure costs are maintained and aligned with recruitment budgets. Follows up on all discrepancies as needed
Responds to miscellaneous incoming calls (internal and external) including ones regarding interview changes (physician getting called into surgery, cancellations, etc.) and making last minute changes or updates without the interview flow being interrupted
Acts as candidate’s main point of contact and resource before, during, and after interview visit, including providing personal contact information that allows the candidate to contact coordinator at any time with questions/issues/concerns
Facilitate reimbursements for interview related expenses (tolls, parking, etc.) by processing receipts and completing check requisitions when needed and sending to the A/P department
Serve as backup to recruiters and other service line members by escorting or driving candidates to various interview locations, including all hospital campuses and outpatient sites, as needed. Travels to other sites as needed for business related meetings, support, or backup to team members
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to six hours per day. Standing and walking as necessary. Fingering and handling frequently, twisting and turning of hands occasionally. Pushing and pulling. Occasionally stoops, bends, squats, kneels, and reaches above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general and near vision.
EDUCATION:
College Graduate preferred with major in Business, Human Resources, or related field. Excellent oral and written skills required to relate effectively with managers and other staff at various levels.
TRAINING AND EXPERIENCE:
A minimum of two years of working in a Provider recruitment or HR environment preferred. Word processing experience required including mastery of MS Office (Word, Excel, Access). Experience with other PC software helpful.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)
Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 18,000 employees providing services at 14 campuses and 300+ outpatient sites. With annual net revenue of $2.7 billion, the Network’s service area includes 11 counties: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, St. Luke’s established the Lehigh Valley’s first and only regional medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and 38 fully accredited graduate medical educational programs with 347 residents and fellows. St. Luke’s is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. St. Luke’s is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. U.S. News & World Report ranked St. Luke’s #1 in the Lehigh Valley and #6 in the state. Three of IBM Watson Health’s 100 Top Hospitals are St. Luke’s hospitals. St. Luke’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from IBM Watson Health nine times total and seven years in a row, including in 2021 when it was identified as THE #1 TEACHING HOSPITAL IN THE COUNTRY. In 2021, IBM Watson Health also named St. Luke’s among the 15 Top Health Systems nationally. Utilizing the Epic electronic medical record (EMR) system for both inpatient and outpatient services, the Network is a multi-year recipient of the Most Wired award recognizing the breadth of the SLUHN’s information technology applications such as telehealth, online scheduling and online pricing information. St. Luke’s is also recognized as one of the state’s lowest cost providers..
Learn More Here. (http://www.slhn.org/About)