Our Strategy and Research (STaR) Software Services team is a newly established division dedicated to assisting our clients in setting up and utilizing a wide array of Qualtrics software products to tackle complex business challenges. A crucial part of our function lies in empowering customers to be proficient using the Qualtrics platform across a diverse range of research products (DesignXM, BX, UX). Our work is fundamental to the purchase and renewal of software, and seeing our customers become advocates of the software is a measure of our success

　　At Qualtrics, building and leading best-in-class Brand (BX) research studies is the core duty of the Project Managers in the STaR team. Our Project Managers ensure the success of research projects by managing project timelines and ensuring everyone is clear on their roles and responsibilities to deliver against client expectations. They play a pivotal client lead role during the lifecycle of the program from setup to key deliverables, with an extra focus on managing data collection.

　　How you'll find success

　　You will know you are doing a great job when you:

　　Support the Strategy and Research (STaR) process from project implementation through final deliverablesCoordinate timelines, communications, and manage expectations of clients and vendors, and internal teamsWork on multiple projects concurrently, at various stages of development, with a natural aptitude for organization, and creating deadline-driven deliverables Lead the data collection efforts on projects and support other deliverables, as neededEnsure that projects are set up for long term success with strong sampling plans that maintain respondent quality and feasibility throughout the life cycle of a projectPerform advanced technical setup on client surveys, including setting up survey logic, creating quotas, testing the survey with vendor partners, and moreBecome proficient in use of the Qualtrics softwareBuild and maintain client relationships as the frontline point of contact with our customersWork across a broad team of experts to create best in class Strategy and Research platforms for some of the most recognized brands in the worldExhibit a track record of delivering exceptional client experiencesMaintain continuous improvement and growth mindset

　　How you'll grow

　　You will be joining a fast-growing, highly-motivated team that has a considerable impact on the business and many opportunities to evolve, such as the following:

　　Hands-on experience with emerging technologiesExposure to the latest thought leadership in the XM industryOpportunities to own and drive initiatives and strategic projects, such as the adoption of new product features Opportunities to demonstrate leadership, mentoring, and knowledge sharing across the organizationAvenues to pursue continuous learning and acquisition of new skills in technology, project management, and personal growth

　　Things you'll do

　　Set up survey projects in the Qualtrics platformReview and testing these surveys Ensure that survey programming and quotas are working as anticipatedReview and advise on data collection plansSend the survey to potential participantsManage vendors who aid in the collection of responsesSelf-serve sample needs in Qualtrics' private marketplaceMonitor the collection of responsesSupport clients on multi country programs, maintaining comprehensive notes and ensuring relevant actions are addressed in a timely mannerAnalyze data stability for longitudinal health of the programEnsure data quality using our proprietary methodologyParticipate in project debriefs and reviewsManage project level budgets, to deliver margin

　　What We're Looking For

　　We know that women and people from underrepresented groups tend to not apply unless they meet all the criteria - if you believe you are qualified for the role, we encourage you to apply even if you don't meet all the criteria.

　　Bachelor's degree or higher in market research, marketing, economics, sociology, psychology, statistics, or other relevant fields4-8 years of experience working at a Saas/Technology Company, Market Research Agency, or Consulting Firm (requirement depends on role level)Superb written and verbal communication both internally and externallyExcellence in time management and ability to prioritize workloadsComfortable working in a fast-paced, unstructured, and highly competitive environmentExcellent attention to detail, troubleshooting abilities, and problem solving skillsExperience leading or supporting research projects, either in an academic or professional capacityExperience with Qualtrics platform, preferredExperience with basic statistical analysis (requirement depends on role level)Fluency in English

　　What Differentiates Us From Other Companies

　　Work-life integration and fun is deeply important to us! We have frequent office events, team outings, and happy hoursAnnual Leave: 20 or 26 annual leave days per annum plus an additional day for each year of service (to a max of 5).Private Medical Insurance- Luxmed health & dental cover for you and your dependants.Commuter Assistance- Up to the value of 80 PLN net a month for public transport.Savings Plan- Two company saving plans provided by Nationale Nederlanden: Employee Capital Plan (PPK) & Employee Saving Plan (PPO)Wellness - Up to the value of 800PLN gross per quarter can be reimbursed for a variety of wellness activities via our dedicated platform Twic.A choice of Multispot cards available.Our employee assistance program with Unum provides counselling and wellbeing support to all employeesExperience bonus- 7000 PLN gross per annum. Qualtrics experience bonus is a program designed to provide experiences to our employees they might not otherwise have.Group Life & Income Protection InsuranceGlasses/Contact lenses ReimbursementFree breakfasts, lunches, snacks, and drinks for everyone in the officeTax-deductible expenses (up to 75% depending on role)

　　To learn more about what we value read about it directly from our employees' Qualtrics Life stories