Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description TEAM SUMMARY
The Visa Business Solutions global platform (VBS) team has overall responsibility for all aspects of platform strategy, development, and management for commercial platforms. VBS serves clients engaged in providing payment products to small business, middle market, large corporate/multinational companies, and governments.
JOB DESCRIPTION
As a Product Manager for Visa Payables Automation, we are seeking an individual that is a self-starter, ready to learn and innovate, and able to work both independently and as part of a team. Visa Payables Automation (VPA) is a key product within Visa’s Virtual Card product suite. This role will report to the product lead for the VPA User Interface and will be the product owner for one of the VPA scrum teams. This role emphasizes working very closely with our strategic customers, including providing guidance, managing requirements, expectations, solutioning, and execution of delivery.
The right candidate will be able to combine successful product development process experience with effective collaboration, facilitation, leadership, and technical skills. This role will be responsible for supporting end-to-end product management including understanding global market needs, developing product vision and strategy, roadmap creation and communication, product design and development, release planning, and marketing of our VPA product across a wide range of workstreams including Technology, Risk, Legal, Regulatory, Operations, Implementation, Client Service and the regional product teams.
The role requires analytical, collaborative, strategic, and technical product skills. In addition, the role requires developing a deep understanding of the Visa Payables Automation product, ensuring that changes to the product are executed on time and budget, and that Issuer and client impacts are understood, communicated, and managed.
We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world. So, we’re looking for someone who is customer-centric and passionate about payments and product, inquisitive, driven, and enjoys solving complex business problems using his/her strong analytical skills.
RESPONSIBILITIES
Continuing to develop and expand a deep understanding of Virtual Card strategies, priorities, customer, and market needs and integrating them into the product roadmap.
Bringing a ‘can do’ attitude.
Defining and prioritizing product features and writing clear, thorough user stories and communicating them effectively with the technical team.
Planning and conducting User Acceptance Testing to ensure successful business releases.
Producing product documentation including User Guides, Product Overview decks and training materials.
Perform go-to-market activities by closely working with program management, regional product managers, other product teams, finance, operations, legal, compliance and external partners as required.
Serve as product SME and collaborate with client financial institutions through the relationships of regional product, implementation, and support teams.
Displaying a high level of critical thinking and problem resolution for new and existing products.
Strong leadership, interpersonal/communication skills, collaborates while having backbone within and across organizations.
Operates with minimal supervision and able to make informed, well-reasoned decisions independently.
Thrives in an environment that is fast-paced, rapidly changing, and customer service-oriented.
Additional Information
Work Hours
Incumbent should make themselves available during core business hours, with some international hours (Asia, USA). Flexibility will be offered during days where there may be more international hours. The platform (Product) team is a US-based team and the development team (scrum team) is based in Warsaw, Poland.
Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.
Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.
By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.
All your information will be kept confidential according to EEO guidelines.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications Basic Qualifications
• 4+ years of relevant work experience with a bachelor’s degree or at least 3 years of work experience with an Advanced degree (e.g. Masters, MBA)
• Strong leadership, interpersonal, communication skills, and the ability to work collaboratively with others in cross-functional teams to implement and assess the operational impact of changes to processes/procedures.
• Experience in presenting and communicating complex/detailed topics.
• Customer-focused mindset
Preferred Qualifications
• 5 or more years of work experience with a bachelor’s degree or at least 4 years of work experience with an Advanced Degree (e.g., Masters, MBA)
• Strong process orientation and a solid understanding of project management techniques, methodologies, and best practices
• Ability to identify, assess, and manage tradeoffs
• Ability to identify points of failure and to formulate error-handling approaches for product resiliency
• Strong ability to multi-task, organize, manage, and implement complex projects whether directly or through supervision.
• Sharp analytical and problem-solving skills with attention to details
• Thrives in an environment that is fast-paced, rapidly changing, and customer service-oriented
• Comfortable interacting with large clients
• Energized by learning
• Ability to “think big”
• Proficient in MS Office (Excel, PowerPoint, Visio, and Word)
Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.