Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

　　At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

　　We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

　　Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

　　Reporting into the Chief Product Officer, the Product Director for Essentials is responsible for leading and executing Availity's product strategy for our Essentials product line. Essentials is a multi-payer portal that enables Payers and Providers to collaborate and share information easily and efficiently. Essentials supports the critical information needed from verifying eligibility and benefits, to healthcare authorizations, to claims management and final provider reimbursement. Digital workflows guide provider actions and reduce time and cost associated with phone calls and faxes.

　　The Product Director for Essentials will focus on driving Provider digital engagement through Essentials. They will lead product innovation, manage the strategic roadmap, assure customer value, and drive commercial results. The successful candidate will have deep subject matter knowledge and be market facing, spending time with Health Plans identifying pervasive unmet needs, collaborating on solutions, and growing customer adoption and growth. The Product Director for Essentials will work across the business to promote and identify new opportunities to add value to Essentials, complete business cases and support our growth objectives and manage the Essentials P&L, determine and prioritize investments, guide development of new capabilities with client/stakeholder input, and ensure that the value is communicated and recognized throughout the organization and the market.

　　Sponsorship, in any form, is not available for this position.

　　Location: Remote, US

　　Why you want to work on this team:

　　Work on a team that is that is dedicated to improving communication and collaboration between healthcare providers and health plansLead a product solution that will reduce provider abrasion and burden through automationHave a deep passion for solving challenging problems in a creative way

　　To be qualified for this position you:

　　10 years of experience managing in managing health information products with at least 5 years in leadership roleProven success in managing healthcare software solutions from inception to launchKnowledge of pain points and experience innovating solutions to support digital engagement between health plans and healthcare providers to reduce costs, streamline and remove waste from administrative processes.Understanding of health data standards including HIPPA, x12, and FHIR and experience in ensuring compliance with healthcare regulationsExperience driving digital adoption and delivering ROI through digital solutionsKnowledge of Product Development Lifecycle and experience in managing financial performance and developing business cases, market/product requirements, product strategy and roadmaps, pricing, and launch materials and monitoring and improving client and user satisfaction through NPS and other metrics.Demonstrated ability to engage the market to surface unmet needs and opportunities and communicate our product vision in a compelling way.Proven ability to engage effectively at all levels of the organization and to facilitate remote multi-stakeholder teams in decision makingBuilds trust, respect and durable agreements with internal and external team members, business partners and customersComfort with being a change agentWillingness to explore and champion innovative approaches to meet customer needs and gain market successPossesses excellent marketing skills, business analysis skills and strong strategic thinking capabilitiesExcellent verbal and written communication skillsSelf-motivated, detail-oriented and a team playerBachelor's degree in Business, Marketing, Healthcare, or related discipline

　　You will set yourself apart with:

　　Deep expertise in provider digital engagement strategies and collaborationPrior experience managing Health Plan Provider PortalExpertise with Analytics and AI to personalize experience for users and measure and drive adoptionPragmatic Marketing Certification (PMC)Master's Degree and / or an advanced degree in healthcare, Product Management, or related field

　　You will be:

　　Managing the Essentials product line to enable collaboration between Payers and Providers to in support of efficiently administering healthcareDeveloping and executing the product strategy, managing the strategic roadmap, and ensuring cross-functional alignment to deliver and monetize productsEngaging with the market to understand unmet pervasive market needs and collaborating on new solutions to deliver value and drive growthDelivering a commercially viable product ensuring all factors of a go to market strategy are enactedDriving cross-team innovation and enterprise thinking to actively seek opportunities for growth through product line extensions, market expansion, partnerships, channel expansion, and operational/cost improvements to existing productsDeveloping market insights by maintaining close relationships with the market for awareness of market needs. Working with Marketing, Sales, and others as they identify appropriate markets and develops effective strategies and tactics for reaching themOwning the Go-To-Market strategy and assisting sales in their interactions with prospects and usersCollaborating with Market Research to strategize, plan, and prioritize market, product, and subject matter research that identify and define opportunities to support and grow business. Specifying market requirements for current and future products supported not only by research, but also through ongoing visits to customers and non-customersMonitoring costs and resource commitments and creating reporting to ensure internal stakeholders and Senior Leaders are informed on the financial status as well as delivery of the product(s)Actively evaluating potential partners that could aid in delivery of applicable product(s). Actively assisting in managing such partners to ensure success of product(s)Improving client and user satisfaction by monitoring feedback (NPS and other), understanding issues and opportunities, and developing and implementing mitigation plans.Owning product metrics, progress, user experience and operational outcomes and regularly communicating outcomes against product goals to drive iterative improvementsCollaborating and influencing across the Availity matrix organization to align the activities of product, marketing, IT, sales, and service teams and their leaders to deliver the product(s)Ensuring technical feasibility, architectural alignment, scale, and performance of solutions by engaging with technology leadersAttending industry and client facing events where you will represent Availity and share thought leadership, the value of the Essentials solution and Return on Investment and a compelling vision of our innovation roadmap.

　　Availity culture and benefits:

　　Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.Interested in furthering your education? We offer education reimbursement!Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

　　Next steps:

　　After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

　　Interview process:

　　Recruiter Phone ScreenVideo Interview with Hiring ManagerPanel Video Interview with other Product DirectorsInterview with Chief Strategy OfficerFinal Video Interview with Chief Product Officer

　　Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

　　Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

　　NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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　　Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers