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Principal Site Reliability Engineer (SaaS Security)
Principal Site Reliability Engineer (SaaS Security)-April 2024
Santa Clara
Apr 15, 2025
ABOUT PALO ALTO NETWORKS
Palo Alto Networks provides robust, innovative protection against cyberattacks.
10,000+ employees
Technology
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About Principal Site Reliability Engineer (SaaS Security)

  Our Mission

  At Palo Alto Networks® everything starts and ends with our mission:

  Being the cybersecurity partner of choice, protecting our digital way of life.

  Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

  Our Approach to Work

  We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

  At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

  Your Career

  Palo Alto Networks runs a large hybrid infrastructure and is one of the largest GCP customers. As a Site Reliability Engineer, you will be part of a team supporting the services running on this infrastructure. This includes automation, architecture, performance, metrics, troubleshooting, security, and reliability.

  Our stack includes Kubernetes, Docker, GCP, AWS, Azure, Ansible, Terraform, Vault, Backstage, Gitlab, Tensorflow, Datadog, Elasticsearch, Kafka, Hadoop, MySQL, MongoDB, Python, and Go.

  This role may support a FedRAMP environment so US Citizenship is preferred.

  Your Impact

  Contribute to the success of SRE and DevOps

  Develop expertise in new technologies

  Work with developers, researchers, data scientists, and security experts

  Design, build and operate reliable, secure Cloud infrastructure

  Ensure that applications are production-ready, scalable, and reliable

  Develop tools and automation frameworks

  Automate robust deployment of robust services

  Orchestrate end-to-end monitoring and alerting

  Participate with SRE and Dev teams in the on-call rotation

  Lead root cause analysis of critical business and production issues

  Your Experience

  BS or MS in Computer Science, a related field, or equivalent professional experience

  Expertise in configuration management with a framework such as Ansible, Terraform, Helm

  Experience in Production Engineering, DevOps, or Site Reliability

  Expertise in private or public cloud

  Linux administration, internals, and network troubleshooting

  Proficiency with programming languages like Python, Golang, and shell scripting to automate tasks

  Familiarity with CI/CD pipelines, GitLab and GitHub preferred

  Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions

  Excellent written and verbal communication, able to collaborate and rally support

  Self-disciplined, self-managed, self-motivated and strong sense of ownership, urgency, and drive

  Passion for infrastructure and monitoring as code

  Ready to understand and dissect new technology stacks quickly

  Good to have - Data Store experience - Mongo/ Elastic Search/ Kafka

  The Team

  Our engineering team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are continually innovating — challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before.

  We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and motivated by the unknown risks facing our everyday lives that are only mitigated by a secure digital environment.

  Our Commitment

  We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

  We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

  Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

  All your information will be kept confidential according to EEO guidelines.

  The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $140,000/yr to $225,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .

  #LI-TD1

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