Overview

　　Intuit is a global technology platform company that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumers, small business, and self-employed customers around the world the opportunity to prosper.

　　Full Service is the premium service offering within TurboTax. It is a transformative experience that sets a new paradigm on how an expert prepares and files taxes for a customer virtually, and gets their taxes done with complete confidence. Customers love this offering and score it the highest of all our products. We are making a significant investment in growing expert services, doubling down on data-driven, technology-led operations and a distributed professional workforce.

　　As a Principal Product Manager on one of Intuit's highly visible growth teams, your mission is to drive step change in enabling the 2-sided network at scale, usher in technological transformation to modernize supply and demand management. You will play a key role in creating Intuit's enduring competitive differentiations around service operations technologies, solving critical problems such as scheduling, dynamic demand and supply balancing, routing and system optimization. You will partner with senior business leaders to create product strategy, requirements and prioritization for our platform partners, collaborate closely with product managers, architects, data science, and designers across Intuit businesses to bring these benefits to Full Service customers.

　　What you'll bring

　　8+ years designing and delivering world-class services in a Product Management or System Architect role. Proven track record of delivering results that impact critical business metrics. Experience with 2-sided network and scaling operations is a plus. Strong ability to analyze and interpret data to inform decisions. Insanely curious with a strong attention to design details.Capable of decomposing a big vision into bite-size milestones. Has a 'can do' attitude with an entrepreneurial mindset and be comfortable working in a fast-paced, ambiguous environmentsExcellent communication skills - both oral and written and a track record of gainingthe confidence executive management.Energized by working across multiple functions. Strong partnership and influence skill - driving prioritization and feature requirements to capabilities teams. Demonstrated curiosity and passion in learning and understanding new technology, creative problem solving. AI & ML experience in product offerings/experiences a plus.Experience developing and coaching high-performance teamsBachelor's degree required, equivalent experience will be considered

　　How you will lead

　　Build and drive a bold vision for connecting customer with experts with speed and quality, at scale Proven track record of translating vision into strategy that delivers compelling customer and business needs, demonstrated leadership to inspire and influence beyond your immediate organizationTake a data driven approach in defining success metrics, prioritizing requirements, and communicating plan, progress and success. Develop learning plans to identify and test the biggest hypotheses to accelerate execution confidence.Build strong working relationships with senior business leaders to collaborate and co-create roadmaps to deliver measurable outcomes aligned to objectivesUnderstand system design and how to deliver capabilities and experiences that will drive end to end experience for multiple personas in the value chainHigh degree of technical understanding to be able to closely collaborate with engineers, architects, and AI/ML practitioners in both strategic and tactical discussionsIdentify new opportunities based on competitive research, industrytrends and best practicesConsistently work to optimize the broader organization operating model (process,people, structure, partnerships) and drive change to improveCreate and maintain momentum, helping teams move forward swiftly and with rigor, have a learning mindset and a bias toward action