JOB REQUIREMENTS: Our Member Service Representative (MSR) is theultimate multi-tasker, experience-maker and arguably one of the mostimportant roles at the credit union. If you possess a love for peopleand a flare for precision - this role is for you! In other words, theMSR is one of our most critical member experience touchpoints; they arethe face of the organization and first contact for members. MSRs providesuperior service and an awesome experience to all members, offering afull range of products and services through meaningful conversations.Join us at Prospera Credit Union and become part of a team that ispassionately committed to providing personal, tailored financialguidance to each of our members. At Prospera Credit Union, peoplearen\'t just numbers or transactions and you won\'t be treated that wayeither. We currently have an opportunity as a Full-Time Member ServiceRep/Teller at our Neenah Location: Full-time = 40 hours per week Must beavailable to work within the hours of 7:15AM - 5:15PM weekdays (until5:45p Thursdays) Must be available to work on Saturdays from 8:45AM -12:15PM (rotational with other branch staff) As a member of our dynamicteam you will be responsible for: Providing professional, friendly andpersonalized member service during each interaction. Act as the face ofthe organization and one of the first points of contact for our membersAccurately processing a variety of financial transactions (deposits,withdrawals, advances, loan payments, etc.). Creating conversations withmembers to help identify their needs Providing information and educationabout various products and services Making appropriate referrals,suggestions and referrals to other team members who specialize indifferent areas such as loans, investments, mortgages, etc. Understandand accountable for executing all job functions in a way that isconsistent with all requirements of Bank Secrecy Act (BSA) and the USAPatriot Act/Customer Identification ACT (CIP) Other duties as assignedWhat could make YOU a great candidate for this opportunity? A passionfor helping people and being part of an awesome team Excellent verbalcommunication skills Strong attention to detail Retail experience HighSchool Diploma or GED Teller experience is helpful but not necessaryCash handling experience is a plus but we will train Bilingual(English/Spanish) preferred Working knowledge of basic math, includingthe ability to balance cash drawer activities Ability to workindependently as well as contribute positively to the team environmentAbility to hear, assimilate and solve problems quickly, using a memberservice approach For more information, or to apply now, you must go tothe website below. Please DO NOT email your resume to us as we onlyaccept applications through our website.https://myprospera.isolvedhire.com/jobs/1079017-112976.html *****APPLICATION INSTRUCTIONS: Apply Online:https://myprospera.isolvedhire.com/jobs/1079017-112976.html