Job Description Summary

　　Job Description

　　We are the makers of possible

　　BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the creativity and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

　　We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

　　R-434265 Manager Professional Services, Dispensing PMO (REMOTE w/Travel)

　　Purpose:

　　The Manager Professional Services, Dispensing PMO is a management position responsible for leading and developing teams within the Project Management and National Teams organization. Project and Program Management lead implementation projects, manage all aspects of the financial backlog management process to meet revenue delivery goals, and are ultimately responsible for the outcome of each project. This group is also responsible for the PMO and associated project and program management practices and tools. Previous work experience in the Government and Federal space is preferred, but not required.

　　**Home-based position with travel.

　　Overall responsibilities:

　　The overall responsibilities of the Professional Services Manager within the National Operations and PMO departments include:

　　Support strategic direction of BD Medication Management System (MMS) and provide leadership to the Project Management and National Operations organizationDevelopment and management of project / program management processes and toolsManagement and oversight of the Dispensing implementation processResponsible for ensuring the successful implementation of BD MMS productsDevelopment and management of effective practices, tools and standards for communicating information to teams, peers, executive leadership, and customers implementation activitiesEstablishes strong collaborative relationships at all levels within BD, customer and prospect facilitiesDrives collaboration with Sales to support processes including pre-sales, contract / quote support, Quarterly Business Reviews, etc.Management of accurate financial forecasting and delivery on monthly and quarterly revenue budgetsMonitors and controls expenses in alignment with budgetResponsible for customer engagement, customer happiness and managing critical issues as assignedPerform select Account Management functions for assigned customersCollaborate within Dispensing Implementation to resolve roles, responsibilities, and staffing needs for the implementation team to support customer projects / programs, company goals and objectivesRecruits, manages and leads a hard-working teamBuild strong team environment, culture of partnership, collaboration, continuous improvement and customer excellenceEnsures project and program manager readiness to align with Organizational Readiness plansReviews analyzes activities, costs and operations data to resolve progress towards Implementation goalsMaintain strong industry and product knowledgeLead time and resources effectively to meet company objectives

　　Skills, Duties and Tasks particular to the job:

　　To meet the expectations of this role, the candidate must be able to demonstrate:

　　Demonstrates knowledge of industry-recognized project management methodologiesPossesses healthcare project or management experience and demonstrates thorough knowledge and understanding of management methodologies and relevant clinical and IT operationsUnderstands customer medication management workflow and is able to contribute / consult on best use of BD productsAn understanding and commitment to meeting /exceeding project / program deliverable and customer expectationsAbility to manage sophisticated and multi-faceted customer issues and relationshipsAbility to absorb strategic product roadmap and articulate high level vision with customer partnersIntegrates knowledge of BD's organization structure into solutions developmentAbility to use governance and management tools to report and manage the health of all implementation projects and programs and all supporting methodologiesCritical Thinking - interprets internal / external business issues / interdependencies and adapts work priorities in own areaChange Leadership - Adopt culture of change and leads by exampleAbility to hire, develop and lead a successful team that demonstrates an understanding of how to work within the larger Implementation and MMS organizationResults Orientation - leads team to achieve established goals in an effective mannerAbility to manage all aspects of the financial backlog process and deliver on monthly and quarterly revenue goalsAbility to proactively identify and mitigate riskPersonal courage - takes appropriate risks and makes decisions maintains responsibility for outcomesExpertise in building and operationalizing processes and tools to meet the needs of the organization

　　Required Soft Skills:

　　Candidate should exhibit competency in the following set of soft skills:

　　Negotiation skillsEffective communication skillsTeam leadershipAbility to work in matrixed and virtual environmentsEffective, professional customer communications (both verbal and written) including at executive levelDecision making skillsBuilding and leading effective teamsConflict resolution

　　Qualifications:

　　Bachelor's degree required or equivalent experienceLeadership or project management experience requiredPrefer experience leading teams with experience implementing and supporting healthcare IT software solutions, experience with capital equipment model is a plusExperience with managing virtual teams and demonstrated ability to lead in a matrixed environmentSpecific knowledge of BD Medical Systems business or products highly desired.Prefer knowledge of hospital systems and procedures that integrate with BD products.Must possess and maintain a valid driver's license and meet BD's auto safety standards.Home based position with travel. Travel may range from 25 - 75%, overnight travel. Position requires flexible working hours, including some nights and weekends. Ability to work independently from home officeUpon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform crucial job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis

　　For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

　　Why Join Us?

　　A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

　　To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

　　To learn more about BD visit https://bd.com/careers

　　Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

　　PDN

　　Primary Work Location

　　USA CA - San Diego Bldg A&B

　　Additional Locations

　　Work Shift

　　At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

　　Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

　　Salary Range Information

　　$104,900.00 - $173,000.00