Our Purpose

　　We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

　　Title and Summary

　　Manager, Product Development

　　Mastercard - Pioneering Digital Loyalty Solutions

　　In the fast-evolving credit card industry, the distinction lies in robust, innovative, and personalized loyalty programs. At Mastercard, our Loyalty Solutions are not just a part of our value proposition; they are a key driver in diversifying and augmenting our revenue streams. We are on the lookout for a dynamic and forward-thinking professional to join our team as a Loyalty New Product Development Manager, specializing in digital initiatives. This role is your canvas to paint the future of digital loyalty programs, blending your passion for digital innovation with your proven expertise in product development.

　　Role Overview: Shaping the Digital Future of Loyalty Programs

　　• Loyalty Expertise: Become the go-to Subject Matter Expert on our loyalty Cardholder Services (CHS), driving internal and external adoption.

　　• Collaborative Innovation: Work closely with global, regional, and local teams to craft and deliver top-tier loyalty solutions, contributing to the evolution of our product range.

　　• Innovation and Revenue Growth: Lead the creation of groundbreaking loyalty products. Develop and execute strategies that amplify our market presence and revenue.

　　• Project Management Mastery: Handle complex, multi-regional projects with precision. Manage timelines, compliance, and collaborate with risk mitigation and legal teams.

　　• Operational Excellence: Innovate in process creation, seeking improvements for operational efficiency, speed to market, and digitalization.

　　• Regional Dashboard Management: Develop and maintain a regional loyalty dashboard, providing insightful data analysis to senior leadership.

　　• Vendor Management Excellence: Foster and manage commercial relationships with vendors, negotiating pricing and ensuring product readiness and competitive positioning.

　　All About You

　　• Proven experience in loyalty program development with a strong emphasis on digital components

　　• Demonstrated success in bringing digital products from concept to market.

　　• Solid understanding of digital marketing, user experience design and customer engagement strategies.

　　• Analytical mindset with the ability to interpret data and insights to drive decision-making.

　　• Ability to understand fluently both the technical details benefits including financials, T&C, legal contract constructs.

　　• Strong financial acumen to build cost, pricing, and sales revenue models.

　　• Creativity and innovation to bring new ideas and concepts/ prototypes into reality.

　　• Ability to articulate, map out and develop new processes and navigate through complex operational and business processes between our company and vendors.

　　• Good attention to detail and organizational skills

　　• Ability to manage multiple priorities and complex project delivery.

　　• Effectively communicate to internal and external customers.

　　• Desire to learn and grow in the role and take on new responsibility.

　　• Strong PC and Microsoft Office skills

　　• Minimum of bachelor's degree is required.

　　• Fluent English and Spanish required

　　In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

　　Corporate Security Responsibility

　　All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

　　Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.