Overview
Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.
Responsibilities
The Manager, Operations will have a unique opportunity to make a significant and meaningful impact on healthcare delivery and the quadruple aim through creativity, strong business acumen, and superior communication and relationship skills. Reporting directly to the Vice President of Operations, the Manager of Operations will be an integral member of the field operations leadership team.
Live SCA’s Values and model the way for his/her team.
Lead the “SCA Way” which is focused on: the highest standards of integrity in all respects; strategically driving improved and positive outcomes through continuous improvement in all areas of the business including topline growth, cost management, clinical quality, physician satisfaction, and teammate satisfaction
Lead the process of setting the strategic direction for the market and each center in the region in order to achieve short and long term goals
P&L responsibility for the region including annual budget development and monthly income statement analysis
Manage all strategic and day-to-day operational aspects of the region with an emphasis on physician and teammate relationships, performance improvement, productivity, and bottom-line results
Actively collaborate and partner with OptumCare Medical Groups, IPAs and Optum Specialty Practices to optimize our surgical care delivery network and enhance our relationship with specialists and community physicians
Drive organizational capability by building a highly committed and talented management team at each center; coaching and mentoring incumbents and bringing in additional talent as needed
Partner with sales or work independently to recruit new Physicians and/or partners to each center
Be the market expert of your region, understanding the relationship dynamics of different health systems and physician groups and how they impact each of your centers and your overall strategic vision
Directly manage a team of facility CEOs or Directors of Nursing and their broader teams
Work cross functionally with finance, marketing, legal, supply chain, revenue cycle, and clinical leadership to gain alignment and achieve goals
Provide employees with the authority, accountability, training, coaching, and resources to achieve their full potential and successfully drive the company’s performance
Establish, maintain, and deepen relationships with health system partners and physicians
Qualifications
Bachelor’s degree required, MBA or advanced degree preferred, with 5-10 years management experience in ASC operations or hospital outpatient centers is preferred
Ability to travel across designated market region up but not limited to 70% of the time
Valid Driver’s License required
Growth-minded entrepreneur with a will to win; nimble self-starter, team player with ability to strategize, develop, and execute projects on time and within budget with little to no guidance or support
Experience with P&L management, budget development, and using data analytics to problem solve and drive change
Ability to strategize better systems and processes to re-engineer work to advance clinical quality and marketplace competitiveness
Ability to work and lead with composure in a fast-paced environment with aggressive deadlines
Create and provide systems, support, and resources to improve and strengthen SCA’s position as partner of choice for surgical care
Strong interpersonal skills and ability to influence and lead in a complex, multi-stakeholder environment
Superior communication and presentation skills with an ability to communicate verbally and written with stakeholders and senior leadership
USD $160,000.00/Yr. USD $175,000.00/Yr.