Overview

　　To design, develop, and implement operational risk frameworks, to effectively identify, assess, monitor and measure risk involving people, processes, systems and external events. Ensure operational risk programs align with strategic business initiatives, achieve business and quality objectives, improve quality of services, mitigate risk, maximize returns, and enhance operating procedures. Collaborate with other business units and Compliance to assess and support organization risk mitigation needs by developing strategies, tactics, and quality review solutions. Ensure adherence to laws, regulations, policies, best practices, and industry standards related to the activities of the business unit. Schedule and oversees audit preparedness and submissions. Primarily responsible for strategic issues.

　　Responsibilities

　　Conceptualize and implement tools, methods, and programs to identify and mitigate operational and regulatory risks, manage risk exposure, and ensure best practices and compliance with regulations and policiesOversee functional and operational reviews, root cause analysis, analysis of existing business risk and the design and implementation of internal controlsDevelop and implement Key Risk Indicators (KRI) to detect and monitor risk exposureOversee the identification and remediation of control deficiencies, conduct quality control reviews, develop solutions to strengthen controls, and oversee corrective actions to aid management decisions and mitigate operational and regulatory risksCommunicate quality assurance procedures, existing protocols, and effective controlsEvaluate the adequacy of corrective action taken on past reviews and reports on the status of approved recommendationsPartner with management and key staff from other business units to identify processes, study and investigate operational risk issues, and develop solutionsEnsure understanding and implementation of new operational risk policies and proceduresDevelop and translate strategy and goals into branch objectives, plans, and actionsDevelop policies, processes, and procedures for the branch to effectively manage fraud and financial riskAssist with strategic planning and goal-setting for the DivisionConsult with key strategic partners to ensure branch objectives align with division and department goalsDirect the development of key projects/initiatives in consultation with business partnersPartner with senior management to ensure internal/external exam preparednessMeasure and evaluate the success of operational risk programs to determine the effectiveness of the business units' adherence to the operational risk framework requirements, internal policies, and best practicesPerform root cause analysis of risks to identify potential process and/or training enhancementsDevelop strategies to resolve system/operational/functional issues; develop standards, objectives, priorities and alternativesDefine specifications for automated system development and enhancement, assess accuracy of deliverables, and determine training and communication needsPerform supervisory/managerial responsibilities

　　Ensure adequate/skilled staffing; select employeesEstablish performance goals and prioritiesPrepare, conduct and review performance appraisalsDevelop, mentor and counsel staffProvide input and/or prepare budget requirements for Annual Financial Plan (AFP)Ensure section/branch goals and objectives align with division/department strategyEnsure efficiency of operationsLeadership Level - Supervise daily activitiesPerform other duties as assigned

　　Qualifications

　　Bachelor's degree in Business Administration, Finance, or related field, or the equivalent combination of education, training and experienceAdvanced knowledge of applicable federal and state laws, rules and regulationsWorking knowledge of banking/financial industry trends, products and servicesAdvanced knowledge of debit and/or credit card fraud issues, patterns and processesSignificant progressively responsible experience leading and managing an analytics operation, preferably in a large financial institution, including operational and regulatory risk controlsSignificant experience demonstrating thought-leadership, initiative-taking, decision making and creativity solving business problemsExperience managing multiple priorities independently and/or in a team environment to achieve goalsWorking knowledge of regulatory and industry standards impacting financial and debit/credit card products debit/credit card fraud detection, analytics, trends, programs and industry regulationsSignificant experience analyzing data to identify red flags for operational risksSignificant experience supervising and leading employeesSignificant experience working with all levels of staff, management, stakeholders, vendorsAdvanced research, data mining/querying, analysis, and reporting skills, including proficiency in sophisticated statistical methods and modeling, forecasting, and cost/benefit/risk analysisAdvanced skill in results-oriented leadership in a challenging environmentAdvanced organizational, planning and time management skillsAdvanced skill interpreting and applying oral and written instructionsAdvanced analytical/quantitative, reconciliation and deductive reasoning skillsAdvanced skill communicating complex technical concepts to non-technical audiencesAdvanced skill presenting findings, conclusions, alternatives and information clearly and conciselyEffective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementationAdvanced verbal and written communication skillsAdvanced database, word processing, spreadsheet, and presentation software skillsLead efforts to evaluate and assess process risks surrounding the IT environment; data governance; business continuity; technology-relevant third-party vendors; information security; and technology process improvements. Responsibilities include planning, executing, designing, and reporting on process level technology risks and controls to improve the design and operating effectiveness of IT risk management and IT control activities, data governance and business continuity.Experience in Technology Risk and/or IT Audit, Business Continuity Management, Data Governance and Third-Party Vendor Management for technology suppliers.Broad knowledge of IT concepts, implementations, challenges in large organizations, preferably credit union or banking/finance

　　Desired Qualifications

　　Industry/professional certifications such as CISA, CRISC, CISSP, Risk Manager, PMP, ITIL, Microsoft or other technical certifications

　　Hours: Monday - Friday, 8:00AM - 4:30PM

　　Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

　　About Us

　　You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

　　• Military Times 2022 Best for Vets Employers

　　• WayUp Top 100 Internship Programs

　　• Forbes® 2022 The Best Employers for New Grads

　　• Fortune Best Workplaces for Women

　　• Fortune 100 Best Companies to Work For®

　　• Computerworld® Best Places to Work in IT

　　• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

　　• Fortune Best Place to Work for Financial and Insurance Services

　　Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

　　Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

　　Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.