Our Purpose

　　We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

　　Title and Summary

　　Manager, Account Management

　　Overview

　　Join Mastercard as an Account Manager, covering a maternity leave, and play a key role in orchestrating and growing Mastercard's relationships with strategic customers (within Financial Institutions) in Nordic & Baltics. As the primary contact, you will define and implement Mastercard's strategic and tactical agenda, ensuring the successful implementation of Divisional and Country strategies.

　　Responsibilities

　　As an Account Manager, you will be responsible for all account management and business development activities for a key customer for the division. Your primary focus will be on monitoring customer satisfaction, understanding their business strategies, and designing and executing tactical plans to enhance customer profitability.

　　Key responsibilities include:

　　• Sales and Revenue Generation: Deliver against sales targets for Mastercard products and services, actively drive the customer P&L, and identify and capture all revenue opportunities.

　　• Strategic Solutions: Provide strategic customer solutions by collaborating with cross-functional project teams, internal partners, and understanding the customer's organizational dynamics.

　　• Product Innovation: Lead clients in new product innovations, identifying and implementing incremental features and benefits in collaboration with internal partners, especially Product teams.

　　• Relationship Management: Develop strong relationships between Mastercard and the customer across all operational functions. Leverage internal resources to enhance customer value.

　　• Business Development: Contribute to the general business development of Mastercard in the Nordics & Baltics cluster.

　　Experiences

　　To succeed in this role, you will need:

　　• Sales and Key Account Management Skills: Extensive experience and skills in sales and key account management.

　　• Communication and Influencing Skills: Outstanding influencing, negotiation, and communication skills with senior management.

　　• Team Player: Strong team player with the ability to build relationships across functions.

　　• Self-Starter: Proven ability to take initiative and work independently.

　　• Business Acumen: Experience in driving business case development in support of revenue opportunities.

　　• Multi-disciplinary Knowledge: Demonstrate multi-disciplinary knowledge in areas such as marketing, operations, risk, debit, acquiring, and emerging technologies.

　　• Problem Solving: Ability to identify and proactively resolve issues, either directly or through escalation to appropriate partners.

　　• Market Knowledge: Good knowledge of the Swedish & Nordics payments market and new payment innovations.

　　• Education and Language Skills: Bachelor's degree or sales experience within a B2B environment is essential. Fluent in Swedish and English; other Nordic languages are a plus.

　　If you are a motivated self-starter with a passion for sales, strategic account management, and business development, we invite you to apply for this exciting opportunity to contribute to Mastercard's success in the Nordics & Baltics cluster.

　　Corporate Security Responsibility

　　All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

　　Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.