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Lead Patient Services Worker - Mentor Hospital - Cleveland Clinic
Lead Patient Services Worker - Mentor Hospital - Cleveland Clinic-April 2024
Mentor
Apr 19, 2025
ABOUT ARAMARK
At Aramark, we grow and advance the lives of millions by providing food, facilities, and uniforms services for their clients.
10,000+ employees
Food & Beverage
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About Lead Patient Services Worker - Mentor Hospital - Cleveland Clinic

  Job Description

  Patient Services Worker Leads are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Helps train and support other Patient Services Workers.

  NOTE: This client location requires all individuals working on site to be fully vaccinated against COVID-19.

  Job Responsibilities

  Delivers and collects patient trays during meal service.Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner.Visits patients to introduce the services of the Food and Nutrition Services Department. May obtain food preferences/dislikes from patients and/or family members. Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department. Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections. Maintains and adheres to all sanitation standards by following assigned cleaning schedules.Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor. Train and support Patient Services Workers in their roles supporting patients / residents. Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s). Maintains temperature logs for unit refrigerators and freezers. Understands therapeutic diets using established protocols and seeks assistance from Supervisor or Dietitian if an error is observed. Assists the clinical staff in ensuring all patients' basic nutrition care needs are met.

  At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

  Qualifications

  Experience as a Patient Services Worker requiredDemonstrates interpersonal and communication skills, both written and verbalRequires strong organizational skills, accuracy, and attention to detailMust be able to speak, read, and write English. Bilingual abilities preferred, but not required.

  This role may have physical demands including but not limited to lifting, bending, pushing, pulling and/or extended standing or walking. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

  Education

  About Aramark

  Our Mission

  Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

  At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

  About Aramark

  The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

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