Our Purpose

　　We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

　　Title and Summary

　　Key Management Product Analyst II

　　Who is Mastercard?

　　Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

　　Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

　　Overview

　　The Key Management Delivery team is looking for a Key Management Product Analyst II to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

　　Role

　　• Participates in defining the key management strategy, goals, and objectives

　　• Manages the roadmap requirements, prioritization, success criteria's, business communication and integration for the key management products.

　　• Collaborate with business stakeholders to understand and document business requirements, processes, and objectives.

　　• Provide application support and collaborate with internal and external customers

　　• Translate business needs into clear deliverables for technical teams ensuring alignment with the overall business and security strategy.

　　• Together with business stakeholders, review new demands, identify the scope and prioritize the features and functionalities

　　• Work closely with cross functional teams, including development, design and testing to drive the successful implementation of the functionalities.

　　All About You

　　• Technical & Security minded

　　• High energy, fast learner, well organized, detail oriented and proactive

　　• Accurate and possess analytical skills with the ability to think 'outside the box'

　　• Knowledge of IT Security and/or cryptography

　　• Customer service experience is a plus

　　• Fluent in English, both verbal and written.

　　• Willingness and ability to learn and take on challenging opportunities and to work as a member of a global team

　　• Flexible and capable to multi-task and cope with emergency and stressful situations

　　• Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable solutions.

　　Corporate Security Responsibility

　　All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

　　Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.