Job Description
Aramark is seeking a Project Leader who will be responsible for the analysis, design, testing, implementation, and support of Facilities IT projects. The qualified candidate will be able to understand upcoming technologies and lead initiatives to grow our IT portfolio in areas such as IoT, AI, and Machine Learning where appropriate to support the business needs. The Leader will analyze requirements, design, develop, and implement new solutions to align IT solutions with business initiatives. This person will need to evaluate and develop technical design specifications for existing or proposed systems and related procedures. The incumbent may also be responsible for leading mid-size to large projects with both on-shore and off-shore teams.
The Facilities IT team is tasked to develop, deploy, and maintain custom-developed software systems used throughout the Aramark Facilities Line of Business. The Leader will also be expected to become the IT SME for the Facilities applications including TMA, GoSpotCheck, and BPM which are developed by external vendors and used within Aramark for critical business processes. This person will report to the IT Director and will principally support the Development team as well as support various work streams for the Business Teams. This individual will be directly responsible for developing the software and the technical specifications which are outputs from functional requirements gathered from the business teams. This person will interact regularly with members of the field-based user community, a broader internal and remote-based development team, and have regular interactions with members of the LOB and Account Operations Teams and the Deployment team. Coordination with all the teams is required to ensure that the system requirements are understood and implemented as planned.
Detailed responsibilities include:
General Project Leadership
Designing, maintaining, and supporting new custom-built software solutions either as stand-alone applications or extensions of vendor-created products
Will complete work in accordance with corporate-established SDLC processes.
Supports our quickly growing Distributed Facilities business model by maintaining vendor relations with EcoBPM including testing, gathering of business requirements, Stakeholder meetings and communications, and general software support.
Supports Facilities software including a variety of CMMS systems used throughout the business.
Estimate and establish cost parameters for new development of software, interfaces and process improvements under the guidance of the IT team.
Expected to develop time estimates for new or modified work items including constraints, dependencies and other variables under the guidance of the IT team.
Project Oversight and Business Growth
Participating in workshops and meetings, facilitating and recording business requirements and preparing documentation.
Participate in a lead role, overseeing and managing the on-shore and off-shore development efforts.
Coordination with the business analyst and other members of the IT development staff to review and validate requirements and evaluate technical feasibilities.
Presentation of new innovations and ideas to support continue business growth in areas such as AI, ML, and IoT
Responsibilities continued:
Project Support
Second level support for primary Facilities applications
Part time test scenario / case development and execution.
Supporting and managing Web based and mobile based applications.
Developing and maintaining technical documentation on current and future state of information technology systems, applications, interfaces, and processes.
Will be required to work with a project manager to collapse new project items into individual or comprehensive plans.
Research and analyze new tools / processes that can help the team become more efficient
Manage the assignment and prioritization of tasks within DevOps or equivalent. Coordinate projects and release packages to completion.
Expected to become SME for the managed projects, performing demos, participating in Focus groups, and other required duties.
Provide support and training for end users as needed
Will be required to provide support for off hour releases as required.
Technical Support
Working with business to implement dashboard and reporting in BI tools.
Maintain DevOps or equivalent site to track work and communicate status.
Perform data analysis to support Return on Investment, business direction, or other necessary support, accessing data in a variety of manners across multiple projects
Participate in the code promotion and management processes for internally developed systems (DevOps)
Qualifications
Bachelor's degree in Information Systems, Computer Science or a similar discipline is required coupled with the desire to succeed in an enriching development environment
Demonstrated skills in the development and maintenance of enterprise-level systems
3+ years of demonstrated experience in the full SDLC of Microsoft .Net applications including planning, analysis, design, documentation, QA/testing, training and maintenance
Proficient in support of integration components & web services
Leadership in solution design and development and compliance to SDLC & enterprise standards
Demonstrated experience in collaborating with stakeholders and business process owners is a must
Experience in Microsoft .Net programming a plus
Experience in PowerBI or related reporting tools a plus
Experience with creation and maintenance of functional and/or technical specifications is required
Experience with CMMS system development a plus
Experience with SQL Server databases and technologies a plus
Experience with change control processes, code migration and management tools is required (ITG, DevOps, etc.)
Experience with Testing Tool Suites (Microsoft, Quality Center, Telerik, etc..)
Creative and flexible in attitude and style to adapt to new situations in a rapidly changing, dynamic environment
Strong oral and written communications skills
Proficient in SQL querying to provide analytic support
Understanding of API Design and Architecture
Supported Software:
TMA (Facilities CMMS)
GoSpotCheck (Inspection and Quality Assurance software)
BPM (Distributed Facilities Management)
Various CMMS systems used as one-off solutions where required by specialized Client needs
IoT Integration and support for various CMMS applications
#LI-Remote
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .