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IT Manager - Identity Directory Services
IT Manager - Identity Directory Services-April 2024
St. Louis
Apr 28, 2025
ABOUT ENTERPRISE MOBILITY
From the relationship-driven work we perform every day to the communities we support through our philanthropic efforts, our people make our business thrive. In fact, our 90,000 global employees are th
10,000+ employees
Consumer Goods & Services, Client Services
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About IT Manager - Identity Directory Services

  Overview

  Enterprise Mobility is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

  We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 10,000 fully staffed neighborhood and airport offices, including franchisee branches, in over 90 countries and territories.

  Through this robust global network, we operate a fleet of over 2.3 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

  At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

  As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

  This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office. #LI-REMOTE

  Responsibilities

  The Identity and Access Management team has an exciting opportunity for an IT Manager, Identity Directory Services !

  The Enterprise Mobility Directory Services team focuses on developing, delivering, and supporting Enterprise Mobility’s next-generation Identity and Access Management platforms built using Microsoft Entra technologies. As the IT Manager, Identity Directory Services, you will contribute to the delivery of Enterprise Mobility’s MyAccess program to ensure employees have a secured environment for productivity and protection to our most critical and sensitive data and systems. A successful candidate will be a driven, organized, effective collaborator and communicator, who can effectively translate business impact risk assessments into technical requirements and common terminology. In this role, you will collaborate often with both IT and business personnel.

  As an IT Manager over the Identity Directory Services Team, you will:

  Lead the Directory Services engineering team in developing and delivering on the strategies defined by executive leadership

  Determine the time and resources needed to complete assignments, while assisting team members in prioritizing tasks and projects where required

  Focus on employee and team development, including career planning and support, training, interviewing, hiring, rewarding, and performance and salary reviews

  Manage vendor relationships, including planning, forecasting, and managing license and support renewals

  Stay current with security trends, specifically related to the detection, analysis, and mitigation of cyber security threats

  Support the engineering oversight of Identity Services tools and capabilities, as well as enhancements of operational processes, and ensures maintenance of required documentation

  Align departmental work with other information security and IT initiatives

  Establish KPIs, identify opportunities, and improve processes

  Ensure solutions developed across organization are aligned to the ISO standards and principles, and are leveraging common solutions and services

  Build strong relationships across our Global IT teams to ensure consistency, transparency, and best practices

  Equal Opportunity Employer/Disability/Veterans

  Qualifications

  Required:

  Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

  The IT Manager typically requires 6+ years of related experience

  Working knowledge of security tools and capabilities within Directory Services technologies

  Working knowledge of management and configuration for AzureAD B2E & B2C, and Microsoft Entra

  Must have a broad understanding of IT ecosystems and structure

  Enterprise engineering management experience including scoping work, requirements tracking, change and release management, and roadmap creation

  Must have experience defining, developing, communicating, and implementing standards, processes, and procedures for the team in a collaborative and diverse environment

  Experience successfully managing people including career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance and salary reviews

  Adept at improving outcomes through proactive coaching and development at all levels

  Must demonstrate excellent relationship management skills

  Must demonstrate excellent communication and listening skills

  Must demonstrate flexibility and agility related to critical thinking and making decisions with complex considerations as it relates to business implications

  Must have proven experience working across an IT organization to accomplish business objectives

  Must have proven experience managing external vendors and service providers

  Ability to maintain a high degree of confidentiality

  Ability to provide escalation assistance; recommend potential solutions to issues; follow established escalation procedures; assist in problem resolution to conclusion

  Must be committed to incorporating security into all decisions and daily job responsibilities

  Preferred:

  Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

  Management experience in Cyber Security or related technologies

  Experience in leading IT Security initiatives

  Certified Identity and Access Manager (CIAM)®, Certified Information Systems Security Professional (CISSP) or similar Identity Management Institute certification

  Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.

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