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ISD Analyst I
ISD Analyst I-April 2024
Vienna
Apr 19, 2025
ABOUT NAVY FEDERAL CREDIT UNION
Our approach to careers is simple yet powerful: Make our mission your passion.
10,000+ employees
Financial Services
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About ISD Analyst I

  Overview

  Architect, install, build, support, and upgrade the enterprise scheduling infrastructure and its associated software across mainframe and distributed platforms. Perform day to day operation of the enterprise scheduler including training, change, release, performance and availability management. Develop and modify Job Control Language (JCL) in support of Workload Automation Job Scheduler to ensure timely customer delivery systems.

  Responsibilities

  • Work cross-functionally with other operational service team to support business lines

  • Coordinates the development of new or modifications to existing JCL in all Production and Test environments to enable customer delivery systems to run on the mainframe, with a focus on the Production critical path.

  • Verifies that modified or new JCL is placed in proper online libraries

  • Updates and maintains online program documentation as well as system processing flowcharts

  • Develops new schedules and test modified schedules to satisfy customer requirements

  • Adjusts schedules to ensure other customer delivery systems execute in a timely manner and recommends changes to prevent future reoccurrences

  • Interact with the customers to identify and document changes in requirements including scheduling criteria

  • Codes, tests, and documents new JCL to satisfy ad-hoc requirements

  • Ensure timely processing of customer's Service Manager tickets

  • Mentor others within the organization on the production schedules

  • Drive industry standard on continuous process improvements

  Qualifications

  • Experience working with large scale enterprise scheduling packages, with an emphasis on Mainframe. Experience with ESP Workload automation is a plus

  • Experience working with Windows/Linux/Unix platform

  • Ability to perform data analysis to resolve complex problems

  • Experience that demonstrates skill in understanding and applying technical information to automation opportunities and present the process in terms that the customer understands

  • Ability to schedule work, represent the section in staff meetings, perform administrative functions in absence of section supervisor

  • Effective interpersonal, verbal, and written communication skills

  • Effective analytical and problem-solving skills

  • Ability to perform major responsibilities of the job effectively and efficiently

  • Strong JCL and TSO experience

  • Basic understanding of Rexx, Windows batch scripting and/or PowerShell, web services or web APIs

  • Contributes to design for specific deliverables and assists in the development of technical solutions

  • Performance and tuning activities, which includes monitoring the system activities and making recommendations to the application developers on how to improve the overall performance of their application

  Desired:

  • Bachelor's degree in Information Technology or the equivalent combination of training, education and experience

  • Working knowledge of Navy Federal business processes and applications

  • Possess current awareness of professional standards, innovations and industry best practices

  • ITIL Certification

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Location: 820 Follin Lane, Vienna, VA 22180 | 141 Security Dr. Winchester, VA 22602

  Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

  About Us

  You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

  • Military Times 2022 Best for Vets Employers

  • WayUp Top 100 Internship Programs

  • Forbes® 2022 The Best Employers for New Grads

  • Fortune Best Workplaces for Women

  • Fortune 100 Best Companies to Work For®

  • Computerworld® Best Places to Work in IT

  • Ripplematch Campus Forward Award - Excellence in Early Career Hiring

  • Fortune Best Place to Work for Financial and Insurance Services

  Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

  Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

  Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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