Since 2020, Delivery at Uber has grown tremendously on the back of increased demand caused by the pandemic. Merchants across all categories have increased their investment and interest in their digital and delivery offerings. Without having their own on-demand logistics capability, merchants are looking for a partner who can fulfill the requirement for last-mile delivery. With millions of drivers and couriers providing on-demand logistics through our existing marketplaces, Uber is well positioned to allow merchants to use our network of couriers, fulfilling the on-demand last-mile delivery service for orders to their own app and website.
Uber Direct is a new business that focuses on last-mile delivery across all verticals - Online Food Delivery, Grocery, Retail, Ecommerce - empowering merchants to deliver orders generated on their own channels (outside of Uber's marketplaces) with the most convenient experience. Direct is rapidly growing the ways in which Uber connects the world. Our goal is to set the momentum that will transform Direct into a sizable part of our business by EOY'24. Uber Direct has the potential to be our next multi-billion dollar business.
As a Strategy and Analytics Manager for Uber Direct in the United Kingdom, you would be responsible for overseeing the operational & technical onboarding of Partners (Food and non-food retailers, e-commerce players, aggregators) on Uber Direct, as well as ensuring that they use our API and product features effectively.
What You'll Do
The Strategy and Analytics Manager - Integration is a unique role that sits at the intersection of operations, integration and product strategy. You'll be working closely with our internal solutions architect, product and account manager teams to lead high-impact initiatives and ensure the best service to our customers:
Guide partners and their developers on technical solutions and approaches needed to integrate with the Uber Delivery platformCollect & aggregate product feedback from partners and collaborate with Product and Engineer teams to prioritize customer requests. You will provide inputs to Global Product teams and inform the tactical features and strategic priorities our tech should be solvingPartner with sales and account management teams to sell and onboard partners to new Uber Direct products and solutions. Accurately communicate all technical specifications, product/project prerequisites, and integration requirementsAct as the primary technical point of contact for the partner for all implementation-related activities throughout the integration lifecycle
Basic Qualifications
Degree in Business/Economics, STEM or similar2+ years of proven operational and analytical experience gained in a tech company, finance, operational management or consulting (analytics track)Experience dealing with technical information and guiding business stakeholders through technical business requirementsExperience or familiarity with API integration is a plusPositive and team-orientated "can-do" approach
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].