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Implementation Manager
Implementation Manager-April 2024
Toronto
Apr 20, 2025
ABOUT Q4
Q4's capital markets communication platform is transforming the way that public companies, investment banks and investors communicate and engage.
501 - 1,000 employees
Fintech
VIEW COMPANY PROFILE >>
About Implementation Manager

  About Q4

  At Q4, we make an impact together, obsess over our customer, operate with integrity, and bring big ideas to life. 

  Q4 is the leading capital markets access platform that is transforming how issuers, investors, and the sell-side efficiently connect, communicate, and engage with each other. We are a trusted partner to more than 2,650 public companies globally, including many of the most respected brands in the world, and we maintain an award-winning culture where our team members grow and thrive. We are on our way to becoming the largest and most trusted, Investor relations platform company in the world.

  We hire smart, curious, and talented people to push boundaries, reimagine what’s possible, and turn challenges into opportunities. All while keeping the needs of our clients at the heart of everything we do.

  Come grow with us!

  The role

  We are looking for an Implementation Manager to join our team.  The role of the Implementation Manager is to plan, execute, and finalize projects according to strict deadlines and project requirements. This includes acquiring resources and coordinating the efforts of team members and other groups in order to deliver projects according to plan. The Implementation Manager will also define the project’s objectives and oversee quality control throughout its life cycle.

  Key ResponsibilitiesManage end-to-end implementation of our web products, ensuring smooth and successful deploymentManage project dependencies, project timelines, project budget and milestones using appropriate tools. Track project milestones and deliverables, develop and deliver progress reports as required, create additional scope estimates and requirements documentation. Manage client-stakeholder relationships during the project implementation periodDevelop project communication documentsCollaborate with cross-functional teams, including sales, development, content, QA and support to ensure alignment throughout the implementation processEstimate the resources and participants needed to achieve project goalsSet and continually manage project expectations with team membersIdentify and resolve issues and conflicts within the project teamDetermine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areasProactively manage changes in project scope, identify potential crises, and devise contingency plansDefine project success criteria and disseminate them to involved parties throughout the project life cycleCoach, mentor, and motivate project team members and contractors, and influence them to take positive action and accountability for their assigned workPerform post-implementation analysis to evaluate project success and areas for improvement.

  Education and ExperienceMinimum 2-3 years of project management experienceDigital/web experience is a must. Technical, Mobile Apps and Financial experience are a bonus!Working knowledge of PC and Mac-based environmentsProficiency in MS Office/Google SuiteExperience with JIRA/Atlassian tools are an assetA university or college degree in either Communications, Project Management, Computer Science or similar is considered an asset

  Skills and QualificationsSolid track record of successfully delivering projects from start to finish, on-time and on budget.Strong oral and written communication skillsAbility to handle fast paced, demanding clients and initiativesStrong problem solving and exceptional decision-making abilitySolid understanding of web and mobile technologyUsability/best practicesStrong attention to detail and accuracyProven time management skills- able to handle conflicting priorities and juggle multiple projects

  Why Q4?

  We are motivated by solving complex problems in unorthodox ways.  Emphasis on your well-being means you experience your true potential.  We offer a variety of benefits to ensure you can always work hard and have fun:

  - Health, wellness & lifestyle benefits to balance your heart, mind, and body;   

  - Pension matching incentives to support your financial health;

  - Unlimited paid time off so you can truly recharge and enjoy life;

  - Choose your home, one of our trendy offices, or mix it up with our flexible working environment;

  - Virtual team building and socials, keeping people connected is important to us; and 

  - A fantastic culture to top it all off!

   

  Join #Q4orce

  Q4’s diverse and inclusive workplace fosters a friendly, open-minded environment. Diversity makes us stronger from the increased pace of innovation to strengthening our culture. With great reasons to work here, take advantage by submitting your application to join our growing team.

   

  Q4 values diversity and people of all backgrounds and abilities.  Should you require any accommodations prior to or during the interview process, please contact [email protected].

  #LI-Remote #q4orce

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