Job Description:

　　H&W Communication Manager

　　The Role

　　As a Health & Welfare (H&W) Communication Manager, you will be responsible for supporting the H&W communications needs of our clients. The H&W CM works directly with our WI Strategic H&W clients to support their communications strategy and partners with Health & Welfare Operations teams to develop and deliver information to participants.

　　You will innovatively and efficiently deliver communication & education to Fidelity's H&W clients' participants to help them understand the H&W offering.

　　Ensuring strong client satisfaction by delivering effective communications based upon client needs and goals, and delivering high quality communication servicesParticipating in and leading client meetings to review communication requirements, deliverables and alternatives, negotiating deadlines, and reviewing budget implicationsUnderstanding plan-specific materials to develop knowledge of each client's plan provisionsOverseeing the development and maintenance of project plans and status reports to manage multiple projects with competing prioritiesManaging projects "end-to-end" by coordinating all resources to ensure that deadlines and client deliverables are metBalancing client needs with focus on cost management by proposing alternative solutions that fit within budget constraints and/or identifying fee-for-service opportunitiesScoping large-scale and fee-for-service projects to set realistic budget expectations and timeframes with clientsActively executing and billing any fee-for-service opportunities, including review and approval of all client communication expenses/billing as appropriateActively identify any process improvement opportunities within the C&E area and working with appropriate business partners to implement changesParticipating in additional project management responsibilities and department initiatives, depending on capacity

　　The Expertise and Skills You Bring

　　BA/BS RequiredExperience in employee benefits communication and/or H&W product experience preferred3 years of communications or writing experience preferredYour working knowledge of communication process from writing and design through distribution across multiple media (print, internet, video)The ability to write and/or edit readable, user-friendly copy and integrate graphics to enhance messageYour demonstrated project management successThe ability to make decisions independentlyYour knowledge of the communications and healthcare industry and standardsThe ability to create and foster strong relationships with both internal partners and WI plan sponsors

　　The Team

　　Your efforts will require communications to H&W participants helping them to understand their H&W plans and options. You will partner internally with key business partners such as Operations, client services and production to meet client needs.

　　Certifications:

　　Company Overview

　　Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

　　Join Us

　　At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

　　At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

　　We invite you to Find Your Fidelity at fidelitycareers.com.

　　Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

　　Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.

　　At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.