At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

　　Job Summary

　　The Human Resources Systems Administrator is responsible for supporting the end users and stakeholders using various technologies. The incumbent collaborates with different groups such as Information and Technology (I&T) and Human Resources (HR) to ensure efficient issue management. The role liaises with vendors to troubleshoot as necessary. Moreover, the incumbent will directly assist the HR Technology team with a wide range of projects related to Human Resources Information System (HRIS). Additionally, the position is accountable for the review of access management requests, the production of various reports, and the development of change management communication and content.

　　Main Responsibilities

　　Systems Administration

　　• Help maintain the integrity and reliability of the current system (e.g., security roles or group management)

　　• Analyze and resolve escalated configuration issues

　　• Provide standard reports to various stakeholders

　　• Create, change, and deactivate user accounts for system access

　　• Prepare communications for planned system downtimes

　　• Handle employee self-service SharePoint sites

　　• Carry out configuration and testing for HyperText Markup Language (HTML) components

　　Collaboration and Support

　　• Collaborate with vendors for ongoing support and issue management

　　• Collaborate with other HRIS team members, HR, I&T, and key stakeholders

　　• Act as a liaison with I&T for technical issue management

　　• Act as a point of contact for configuration support for HR tools including Cornerstone and Cority

　　• Participate in the design of change management support materials including videos

　　• Provide support in the enhancement and implementation of HRIS modules

　　• Provide support on special projects

　　Working Conditions

　　The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.

　　Requirements

　　Experience

　　Systems Administration

　　• Between 3 to 5 years of experience in an Administrator role

　　o Between 3 to 5 years of experience with HRIS

　　o Between 3 to 5 years of experience running SharePoint sites, using HTML, and media support (i.e., video creation)

　　Education/Certification/Designation

　　• Bachelor's Degree in Business Administration, Human Resources or Information Technology with a minor in Computer Science, Technology, Human Resources, or an equivalent field

　　Competencies

　　• Collaborates with others and shares information

　　• Demonstrates agility and drives change

　　• Knows the business and stays current on industry needs

　　• Applies critical thinking

　　• Communicates with impact

　　• Solves problems to create value

　　*Any skills/attributes for these above would be considered as an asset

　　Technical Skills/Knowledge

　　• Knowledge of Microsoft Office, including SharePoint, HTML, Cornerstone, Qualtrics, Cority, and HCM tools

　　• Fluently bilingual, both written and verbal (English, French)

　　About CN

　　CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

　　At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at [email protected].

　　As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.