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Human Resources Coordinator
Human Resources Coordinator-April 2024
Boston
Apr 20, 2025
About Human Resources Coordinator

  Company Description

  Job Description

  Epsilon is seeking a Human Resources Coordinator . As an HR Coordinator, you work with HR Leadership and Business Leaders to implement corporate aligned talent strategies that enhance the employee experience while meeting the needs of the groups you support. Through active listening, sound advice and effective coaching, you build trusted relationships with leaders, managers, and employees.

  Responsibilities May Include (All or Some) Tasks Below:

  HRIS and Metrics

  Keep the HRIS system up to date for your employee groups.

  Create and maintain HR files and documentation including personnel, contractor, and off-site HR files.

  Utilize various HRIS reporting tools to create routine and ad hoc reports for your needs, and your clients’ needs.

  Respond to Audit requests for documents and review and respond to data discrepancies.

  Learning & Development

  Conduct on-Boarding Boot Camp.

  Implement on-boarding initiatives and conduct and organize new hire orientation, including maintenance of onboarding presentations and materials.

  Facilitate internal events and programs as needed.

  Employee Relations

  Focus on your clients; acknowledge and/or respond to inquiries from clients and colleagues within 24 business hours.

  Coach and advise employees on problem resolution; help them identify solutions and encourage them to constructively resolve conflicts. Escalate issues to HR leadership as necessary.

  Support managers in employee discipline actions; provide advice and counsel on verbal conversations and written documentation to ensure feedback and expectations are clearly communicated and understood by both manager and employee. Attend discussions as necessary.

  Coordinate and conduct exit interviews with departing employees and summarize feedback and trends.

  Talent & Performance Management

  Take an active role in the performance management process to ensure that employees receive timely, objective, and actionable feedback.

  Monitor the progress of performance reviews to ensure 100% completion.

  Provide support to HRBP teams for planning and calibration sessions.

  General

  Drive quarterly recognition program(s) with client groups.

  Participate in and deliver ad hoc projects to support HRBP teams and initiatives.

  Shadow HRBP leaders in various aspects of employee lifecycle events for learning & development in role.

  Qualifications:

  Bachelor's degree preferred in Human Resources, Business Management, or another related field.

  0-3 years of experience working in a client facing, human resources role.

  Excellent written and verbal communication skills.

  Strong knowledge of Microsoft Office – Outlook, Excel, Word, PowerPoint. Strong/accelerated Excel skills a plus!

  Can analyze data and recommend changes based on the analysis.

  Drive programs and projects through to completion.

  Ability to manage multiple demands simultaneously and meet deadlines.

  Excellent problem-solving skills: strong ability to proactively identify and implement effective solutions.

  Solid understanding of business models, objectives, financial metrics, etc. used in decision-making; ability to build sound business cases to support initiatives.

  Applied knowledge of HR practices & principles, and the laws and regulations affecting HR.

  Knowledge of HRIS systems preferred.

  Qualifications

  Additional Information

  About Epsilon

  Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company’s industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon’s people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.

  When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

  Our Culture : https://www.epsilon.com/us/about-us/our-culture-epsilon

  Life at Epsilon : https://www.epsilon.com/us/about-us/epic-blog

  DE&I : https://www.epsilon.com/us/about-us/diversity-equity-inclusion

  CSR : https://www.epsilon.com/us/about-us/corporate-social-responsibility

  Great People Deserve Great Benefits

  We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

  Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

  #LI-KM1

  REF221348X

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