Position Information

　　Job Category Support Staff

　　Position Title Human Resources Associate (Junior Generalist)

　　Full Time/Part Time Full Time

　　Division Administration

　　Department Human Resources

　　Hiring Wage/Salary Range $21.50 - $23.50 per hour

　　Determination

　　When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

　　Benefits

　　Current Benefits

　　Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire.

　　We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to:

　　Health and Wellness:

　　Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions.

　　Paid Time Off:

　　Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year's and 3 floating holidays.

　　Paid Family Leave:

　　After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad.

　　Continuing Education and Professional Development:

　　Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee.

　　Funding for work related courses to obtain an undergraduate or graduate degree related to your current position.

　　After 7 years of service in an eligible position an employee's eligible children may be awarded up to half of Colgate's tuition to attend an accredited college, university or trade school of their choice.

　　Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events.

　　Department Statement

　　The Human Resources Department seeks to provide leadership and expertise on human resource matters by serving as internal consultants to University employees. It is the goal of the Human Resources Department to develop and support a diverse workforce; to attract and retain quality employees; to facilitate open, two-way communications between supervisory and staff personnel; provide competitive total rewards; to develop and maintain a climate of mutual trust, confidence and sensitivity to the needs of our employees and the University; and to build and enhance motivation, a spirit of cooperation and job satisfaction. We seek to serve as advocates for equity, diversity and inclusion, to provide excellent customer service and to strengthen and support the University in achieving its aspirations through the human dimension.

　　Accountabilities

　　The HR Associate is accountable for effectively managing a range of HR duties including, recruitment of student and casual wage hires, onboarding new employees and payroll processing. This role is also accountable for supporting talent acquisition initiatives, benefits administration and program management.

　　Specific Accountabilities include but are not limited to:

　　Overall coordination of student and temporary recruitment, to include coordinating with hiring managers the accurate, timely posting of student and temporary opportunities and the assignment of pay grades/rates. Ensure postings are current with follow up to supervisors regarding timely communications with applicants.Accurate and timely communications related to assignment of students, entry and maintenance of student and casual wage payroll related records, including jobs and deductions.Accurate and timely completion and/or collection of required forms and information from students and casual employees, (e.g. I9s, tax forms, applications) and ensure compliance with appropriate policies and governing regulations. Ensure compliance with state and federal requirements.Ensuring assigned filing systems are organized, accurate, up-to-date and accessible, as appropriate.Monitoring hours for compliance such as Paid Family Leave (PFL), Affordable Care Act (ACA) and retirement eligibility for areas of responsibility.Supporting benefit administration duties including accurate and timely submission of workers compensation and disability claims and requested information.Supporting performance program through release and tracking of probationary/introductory employee evaluations.Supporting professional development program administration duties including coordination and scheduling of select programs.Coordinates onboarding activities for assigned areas, including completion of background checks.Coordinates cyclical communications, for assigned areas, regarding employment policies and processes.Proactively develops a current talent pool of casual wage employees to meet immediate needs of departments.Provide administrative assistance for program management to include submitting workorders, room reservations, and overseeing event set-up.Consistently providing excellent customer service, to include fostering positive relationships with individuals and departments supported by the HR function.Manage daily support needs of all visitors to the office by demonstrating attention to detail, organization skills, and exceptional customer serviceCommunicate and execute policies, ensuring they are administered fairly and consistently for areas of responsibility.Works as a member of a team and provides coverage and assistance as required.

　　Technical Competencies

　　Office Productivity

　　Demonstrated ability to effectively utilize all university productivity applications (e.g. MS Office, Concur, EMS, CMS, and Google) to include: collecting, updating, formatting and organizing moderately complex data such as sorts, filters, charts, pivot tables, all basic to intermediate level formulae, table of content formatting, mail merges, track changes and other similar features. Demonstrated ability to efficiently leverage standard office software to manage calendars, contacts and email correspondence for department staff.

　　Event Planning

　　Demonstrated ability to plan, manage, coordinate or oversee events requiring a high level of coordination and collaboration. Demonstrated ability to source and negotiate favorable contract terms and service delivery from vendors. Demonstrated ability to effectively produce and manage RSVP lists and special requests of participants. Demonstrated ability to communicate all aspects of planning events. Demonstrated ability to quickly, efficiently and inexpensively alter plans.

　　Administrative Procedures

　　Demonstrated mastery of commonly used Colgate and divisional/functional administrative policies and practices. Has knowledge sufficient to follow administrative procedures and processes that are most critical to the department. Has knowledge sufficient to train others on all core and common administrative procedures. Has knowledge sufficient to create desktop aids or guides in the execution of common administrative procedures and processes. Demonstrated ability to effectively pull together sensitive and moderately complex data and information into an organized and cohesive product.

　　HRIS

　　Demonstrates knowledge and application of all relevant HR systems. Is the department's expert on the day-to-day use and leverage of all relevant HR and vendor systems. Demonstrated proficiency of system usage sufficient to create efficiencies in day-to-day execution of all related HR processes. Demonstrated understanding of the interrelationships of HR data among and between HRIS, vendors and other related Colgate systems.

　　Data and Analysis

　　Demonstrated ability to write moderately complex queries of HR and vendor systems. Demonstrated ability to run and execute pre-written queries. Demonstrated mastery of data sufficient to error check and validate key data sets. Demonstrated mastery of all relevant departmental and enterprise software productivity tools, e.g. MS Excel and Google Drive. Demonstrated attention to detail

　　Customer Service

　　Displays empathy and patience with employees and students of all levels of sophistication with HR policies and processes. Can successfully support most employees and students on campus with common HR administration issues. Demonstrated ability to consistently follow through with solutions and information. Demonstrated ability to diffuse most situations and remain calm and focused. Demonstrated ability to assess employee and student sophistication with HR processes and policies and communicate (oral and written) in an appropriate level of detail. Always conveys confidence to the user in HR's ability to solve issues.

　　Behavioral Competencies

　　Personal Accountability for Results

　　Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

　　Effective Communication

　　Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

　　Problem Solving and Decision Making

　　Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

　　Change Management

　　Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

　　Leadership and Teamwork

　　Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

　　Creativity and Innovation

　　Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

　　Diversity and Inclusion

　　Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

　　Sustainability

　　Understands the impact of decision making and personal behavior in achieving the university's commitment to a sustainable and carbon-neutral campus; supports and advances the university's sustainability initiatives; influences others to use sustainable practices.

　　Requirements

　　Professional Experience/ Qualifications 2-3 years of professional or administrative experienceDemonstrated ability to maintain careful attention to detail in a fast-paced, dynamic environment is critical to this roleStrong organizational skills are requiredAbility to take initiative and identify solutions to problemsProficiency with MSOffice Word and Excel requiredAbility to demonstrate high degree of integrity and manage and maintain confidentialityAbility to work with a sense of urgency to meet deadlines and address competing prioritiesMust possess the ability to be flexible and multi-task in a busy team oriented environmentOutstanding written, listening and verbal communication skillsDemonstrated ability to effectively problem solve and make decisions using sound judgmentDemonstrated customer-oriented mindsetMust be capable of working collegially with a diverse group of students, faculty, staff, visitors and business associates on a daily basis

　　Preferred Qualifications Prior HR experience strongly preferredFamiliarity with Google Docs/Sheets preferredPrior experience using an HRIS or ATS system preferredFamiliarity with federal and state employment function laws, regulations and policies is helpful

　　Education

　　An Associate's degree or combination of education and experience from which comparable skills were attained is required.

　　A Bachelor's degree is preferred.

　　Certifications

　　Physical Requirements

　　Other Information

　　Posting Detail Information

　　Requisition Number 2023S082Posting

　　Temporary No

　　Work Schedule

　　Monday - Friday

　　40 hours per week

　　Job Open Date 12/08/2023

　　Job Close Date

　　Open Until Filled Yes

　　Special Instructions Summary

　　EEO Statement

　　It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

　　Clery Act

　　CAMPUS CRIME REPORTING AND STATISTICS

　　The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at [email protected].