Job Description:

　　Fidelity Stock Plan Services (SPS) is Fidelity's equity compensation administration services business, which is a 650+ person, vertically integrated in the Workplace Investing (WI) division. Fidelity's Stock Plan Services business manages relationships with 750+ clients and 2.7+M participants in 198 countries, including 150 S&P 500 companies, providing administrative support services for these clients and individual support and guidance to plan participants.

　　The Stock Plan Services (SPS) Product and Platforms Domain exists to focus and deliver upon the core product and platform capabilities needed by Clients and their Participants. The domain focuses on four major tenets in operating principles and design decisions:

　　Delivering Customer Value: Listening and adapting to our customers' (Sponsors and Participants) needs to deliver the best SPS experience.Enabling Growth: Developing new capabilities to attract prospects and enable us to enter new markets.Driving Scale and Efficiency: The opportunity to bring value in our market starts with reducing unit costs.Diversity and Inclusion: Celebrating differing voices and perspectives in our products and our people.

　　As the Head of SPS Products and Platforms, Domain Leader for the SPS Domain, you blend broad product and technology management expertise with an obsession for delivering business partner and/or customer value. You will set the strategic direction for the Domain and ensure continued alignment and prioritization in the work being delivered. As a critical member of the SPS senior team, you help shape the overall direction and strategy of SPS businesses. You will collaborate with other SPS leaders, Domain leaders and senior leaders across Fidelity to align on and prioritize strategic objectives and initiatives within SPS and across Fidelity. You will work in an agile structure with teams oriented around strategic goals and delivering on our critical metrics. As a leader, you will empower these teams, their leaders and associates to enhance value delivered through prioritization, creativity, innovation, collaboration, and decision making. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture.

　　Within the agile structure, you will be responsible for a group of Product Area Leaders, Chapter Leaders, and COEs around strategic goals, business partner or customer experiences, products or product sets, or platform and communicating the SPS product strategy, prioritization, and timelines. You lead a team of senior agile leaders who are focused on driving increased value through cross-functional squads consisting of dedicated chapter members.

　　The SPS business has a multi-year journey of transformation ahead of us. This role will be responsible for leading a large global record keeping (GRK) platform modernization and will require a leader who thrives in an environment of leading large complex change and delivering high impact.

　　THE VALUE YOU DELIVER

　　Lead the core vision and strategy for next generation record keeping capabilities as well as the ecosystem of client and participant digital experiences and complimentary capabilitiesPartner with SPSNQ and international leaders to drive the global product strategy and deliver enhanced capabilities outside of the US. Establishes objectives and critical metrics that align with and enable delivery of strategic priorities and measure performance against agreed upon business, technology, financial, and people results.Evaluate and respond to capacity needs and ensure access to and the best utilization of resources through alignment of ongoing prioritization, evolution of the domain mission and customer sentiment and feedback.Continuously evolve and align strategic priorities in response to changes in customer needs, the market and industry, and regulatory environment.Innovative, forward-thinker who quickly understands the context, comfortable challenging the status quo and making tough decisions.Dynamic and inspiring Agile leader with a proven record of developing a strong culture and focusing on the development of a tenured team of professionals.Encourages continuous learning and development and growth focus to increased skill proficiency; shares relevant insights, knowledge, and developments across the Domain.Directing innovative growth strategies as part of Fidelity's highest critical initiatives (e.g., Fidelity Neighborhoods), and attracting new customers, growing revenue, driving efficiency, and enhancing technology platformsLeading Product Area and Chapter Area Leaders to develop technology roadmaps, that drive consistency in use of platforms and APIs to minimize duplication and manage IT costs.Proactively collaborating with and influencing the SPSNQ Leadership Team, other Domain, Product Area and Chapter Area leaders, COE, and Team leaders to understand and align to the needs of customers and business partners.Advancing and enabling an agile and frictionless organization by modeling and encouraging agile behaviors.

　　THE SKILLS YOU BRING

　　Experienced and inspirational people leader, skilled at setting strategic direction across multiple products, segments, and experiences while empowering, motivating, and aligning others to deliver results to achieve that strategy.Passion for developing associates and an ability to attract and retain hard-working individuals and teams, and a proven commitment to diversity and inclusion.Ability to create a psychologically safe culture that drives debate and encourages all levels to challenge each other for the betterment of our business and our clients.Executive level experience leading the development of broad, complex, innovative solutions and product offerings aligned with and in support of the organizational strategy.Strong communication, interpersonal and relationship building skills with which you influence and engage externally with customers and internally, across all Fidelity's leader levels.You have a continuous improvement approach, are willing to challenge current norms and push for new thinking and enable an agile way of working.You take a data-focused approach to decision making, in day-to-day leadership and strategic tradeoff analyses.Dedication to serving our clients and their participants; listening to clients' feedback and driving higher levels of engagement, simplifying their end-to-end experiences, and engaging them in a collaborative manner to set them up for better outcomes.

　　THE EXPERTISE YOU HAVE

　　Extensive experience in managing large complex enterprise platforms and systems. 15+ years' experience preferred.Executive leadership in transforming and modernizing global platforms that are client facing.Mainframe and Brokerage products and platforms experience preferredBachelor's Degree required; MBA preferredNASD Series 7, 24 and 63 required, may be acquired while in role15+ years' experience in leading Agile teamsExperienced Agile leader who is passionate about the business and ensures the right culture, structure, process, and people in place to achieve the SPSNQ strategy.Ability to implement and drive to business decisions and results, effective blend of strategic thinking, analytical ability, and execution focus.Proven track record leading multiple, cross-functional teams across various products, customer segments, and technology platforms.Excellent communication, interpersonal, and relationship building skills that enable you to engage cross-functionally internally and with executive and senior level customers and partners.Expertise in defining and leading sophisticated products and programs within the domain and across the business

　　Certifications:

　　Series 07 - FINRA, Series 24 - FINRA, Series 63 - FINRA

　　Company Overview

　　Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

　　Join Us

　　At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

　　At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

　　We invite you to Find Your Fidelity at fidelitycareers.com.

　　Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

　　Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.

　　At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.