#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. (Diversity Statement)
About The Role
Uber Delivery is looking for a Head of Delivery Partner Operations to lead a dedicated team and build the best platform for earners. Delivery partners (DPs) deliver food and groceries from merchants to consumers, and they are one of Uber Eats' most important partners. Our mission is to make Uber Delivery the preferred platform for restaurants, delivery partners and eaters across Taiwan!
Your Impact in Role:
Vision & Execution: Build and drive the vision, objectives and key results, and execution of the delivery partner strategy.Problem Solving: deliver results on a broad set of opportunity areas related to delivery partners, including: growth funnel, user research, data and analytics, communication strategy, delivery quality, compliance, EV adoption, engagement programs, and product launches.Stakeholder management: champion collaboration with local, regional, and global cross-functional teams including, including Legal, Public Policy, Communications, Safety and other external partners to ensure alignment and seamless execution strategies.Team Leadership: Mentor, lead and recruit a hard-working team of strategy, and operations professionals. Provide comprehensive leadership and managerial support, building a culture that upholds Uber Values.
The Experience You'll Bring:
Proven track record in general management, consulting/investment banking, technology and or operations. Experience leading and managing teams is a plus.Strong strategic and analytical skills, to translate data into actionable insights.Demonstrated success in building and leading impactful teams, with the ability to understand, mentor and encourage a strong team of strategy & operations professionals.English Proficiency is a requirement, and Mandarin Chinese proficiency is a strong plus.Ability to work effectively in a matrixed environment with cross functional stakeholders.
Unsure if this role is the right fit for you?
We encourage you to review the details of the job role and imagine how you can impact not only our organization but the world using your unique talents. We reimagine the way the world moves for the better. Even if you do not fit all of the criteria for the role, we welcome you to apply to explore opportunities within Uber.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].