JOB DESCRIPTION
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. What will you make today?
Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.
At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation.
In this position...
Working within our Marketing, Sales & Service organization gives you the opportunity to advance the Ford reputation as a visionary vehicle and mobility services company delivering a trusted customer experience. We're looking for insightful individuals with the marketing, sales, and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. If you have an audience-first mindset, join us and be the eyes, ears and voice of Ford.
The Product Manager (PM) is responsible for assessing market needs and inspiring cross-functional digital product teams to find the fastest way to achieve value around those needs.
The PM focuses on delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality digital products. Within their designated enterprise product line, PMs focus on delivering incremental value through digital product enhancements and collaboration with a team of developers, designers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams.
REMOTE: We're looking for the best talent, full stop. No matter where you are in the United States, if you're ready to change how customers expect to buy and own their vehicles, you can work from there on a permanent basis in this role.Travel to the Dearborn, MI office for workshops is estimated to occur every two months.
RESPONSIBILITIES
What you'll do...
40% - Strategy & Planning:
Gain an understanding of customer and dealer needs, both existing and potential, and use that knowledge to help deliver digital products that provide Ford customers and dealers with an unparalleled shopping experienceDevelop and document detailed Product definitions to drive the product development processIdentify goals, metrics, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learningsConduct and Monitor research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
30% - Delivery & Execution:
Balance company, stakeholder, and end-user priorities to drive sales, improve efficiency, and improve customer satisfaction then align these priorities with the productAssist in defining acceptance criteria and business hypotheses for new epics and feature sets along with well-defined product briefs to create world class experiencesFormulate, test, and refine assumptions and hypotheses through user research and testingCreate, prioritize, and accept user stories; incorporate them into release planningParticipate in standups, iteration planning sessions, product demos and retrospectivesCondense complex technical concepts into non-technical language for stakeholders
30% - People:
Foster collaboration with team members and collectively identify and resolve impedimentsAdvocate for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expertManage cross functional team and stakeholder expectations to execute on product strategyPromote "Caring for Each Other"
QUALIFICATIONS
You'll have....
Bachelor's Degree or a combination of education and equivalent work experience5+ years of Product Manager experience in an agile software development-based enterprise environment.3+ years of gathering, prioritizing, and analyzing customer insights with experience such as: Conducting competitive research and analysis, gathering customer insights, prioritizing product features appropriately conducting user research and testing to understand needs, identifying goals, metrics, and analytics to measure product value.
Even better, you may have...
Master's DegreeDemonstrated experience with modern software development product management practices as part of a collaborative, cross-functional, modern software design, and development team.Experience working with agile methodologies, specifically the extreme programming (XP) principles of paired programming, test-driven development, and continuous deployment.Experience working in a fast-paced, fluid environment where priorities shift on a regular basis.Experience creating, prioritizing, and accepting user stories.Ability to break down complex tasks or requirements into simpler, more manageable tasks.Experience communicating with and influencing functional and technical team members at all levels in the organization
Experience working as part of a collaborative, cross-functional, modern software design and development team.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
https://clicktime.symantec.com/15tpDKeP8hk54MM51URZC?h=tgWIrmU31Y5QNW_yYY47vWEcUxKfAKt2eHT0xmJGUzk=&u=https://fordcareers.co/LL6HTHD
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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