Job Description Summary

　　GCS (Global Customer Service) Readiness ensures the Implementation and Service and Support organizations are effectively prepared and ready for all new product and software releases. The Principal Project Manager supports the GCS organization by leading new product and services programs utilizing program/project management skills, functional knowledge (e.g. Implementation and Service operations), and business acumen. Additionally, the Principal Project Manager collaborates with numerous cross-functional stakeholders to drive readiness through alignment of multiple product releases.

　　Job Description

　　We are the makers of possible

　　BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

　　We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

　　GCS (Global Customer Service) Readiness ensures the Implementation and Service and Support organizations are optimally prepared and ready for all new product and software releases. The Principal Project Manager supports the GCS organization by leading new product and services programs using program/project management skills, functional knowledge (e.g. Implementation and Service operations), and eye for business. Additionally, the Principal Project Manager collaborates with numerous cross-functional team members to drive readiness through alignment of multiple product releases.

　　Competencies

　　Strategy and execution

　　Must clearly understand and be able to articulate the needs of the GCS organization beyond the perspective of a particular function or job and how the GCS strategy fits with the greater MMS strategy.Understanding of how the organization works, how the functions interact, how decisions in scope impact our ability to implement and support as well as how they impact BD financially is critical. Must possess the ability to drive programs to ensure alignment across all relevant products.Must be able to see the big picture and influence/develop strategic direction. At the same time must be able to partner with the Marketing and R&D and to define detailed scope items and roadmaps for broad programs and individual product releases.Possess a solid understanding of where a particular product/program fits into a connected medication management solution and ability to engage partners from other projects as appropriate to ensure alignment across products.Leverage a continuous improvement attitude to drive significant change.Authority in organizational organisational change.Define, drive and deliver clear, measurable commercial release entrance and exit criteria.Business planning and opportunity assessment for organic and inorganic growth opportunities.

　　Project Management

　　Participate and lead focused aspects of M&A transaction execution including project management, due diligence, and integration planning. Work closely with business teams, internal functional authorities (eg. legal, finance, Corporate Development, etc.) to support execution and ensure seamless integration.Lead multiple programs and / or projects simultaneously using project management methodologies (scope management, tollgate, and risk & organizational change processes).Lead the development of project charters, comprehensive readiness plans, and schedules; lead project budgets, communication plans, project review meetings, and deliverables.Identify and monitor key measures to ensure project success and prepare project status reports.Close collaboration with product core teams to drive GCS readiness activities and processes.Resource and lead cross-functional extended project teams.Solid understanding of and experience with risk management principles (identifying, communicating, mitigating and intensifying).Expert level knowledge of BD GPDS (Global Product Development System) or ability to attain.Ability to navigate Quality Management Systems and regulatory requirements.

　　Leadership (people focused)

　　Lead and develop a successful extended teamProject/Program partner concern point (project issues, staffing, release timelines)Mentor and develop Readiness Project ManagersParticipate in developing goals and objectives for extended team membersProvide relevant input into annual review for each extended team memberDevelop a solid network at all levels of the organization

　　Communication

　　Create and deliver presentations that provide succinct/concise recommendations to Senior Leaders and be able to provide rationale / justification behind the recommendations.Understand and articulate the project's impact to its partners. Partner with customers on plans to manage the impact of a project, including training, communication and risk management.Must be willing and able to constructively challenge ideas in private and public conversations across numerous roles and levels. Be a champion for the GCS organization.Provide an appropriate vocal presence in meetings at all levels.Ensure adoption of new processes and knowledge application by identifying, supervising and communicating success metrics.Draft communications and partner with Education Services team to drive timely and successful creation of training content.Ability to champion a unified culture.

　　Technical

　　Simultaneously contribute to multiple product and process improvement projects led by others using technical skills such as Agile, LEAN, six sigma, CTQ, etc.Gather requirements, define and document business processes/procedures using workflow modeling techniques.Analyze pre-release product quantitative and qualitative data and recommend insights and solutions to management team and partner organizations.Use data insights, process knowledge and critical thinking to identify and validate readiness opportunities.Develop business cases for readiness approach to optimize customer experience.

　　Administrative/Other

　　Efficient and effective use of matrixed resourcesEntrepreneurial natureComfortable with ambiguitySelf-starterMust be able to build relationships across functions and business unitsTimely completion of internal company documentation and required trainingMentor colleagues on standard methodologies for project management and process designPerform other duties as assigned

　　Requirements

　　Seven or more years of experience in project management and/or process improvementExperience handling/supporting projects cross-functionally in an iterative, fast paced environmentProven strong matrix leadership skillsAgile and forward thinkingStrong MS office skills particularly in sophisticated PowerPoint & ExcelStrong analytical, problem-solving, verbal, listening and communication skillsExcellent verbal, written and communication skillsStrong leadership, group facilitation, and project management skillsStrong business operations/business process knowledge/experienceExperience with readiness efforts tied to mergers and acquisitions a strong plusExperience with end of life product management a plus

　　For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

　　Why Join Us?

　　A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

　　To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and aim to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

　　To learn more about BD visit https://bd.com/careers

　　Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

　　PDN

　　Primary Work Location

　　USA CA - San Diego Bldg A&B

　　Additional Locations

　　Work Shift

　　At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

　　Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

　　Salary Range Information

　　$131,200.00 - $216,500.00