Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us to start Caring. Connecting. Growing together.

　　As a Front Office Assistant, you will be responsible for greeting patients and providing support to medical staff. This role is based in one of our MedExpress urgent care centers. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team!

　　Our teams utilize a collaborative working model to build connections across our centers and communities. The primary center for this position is Frederick, Maryland, though you may also operate in other local work sites on an as needed basis.

　　Location: Frederick, MD

　　Status: (Full-Time)

　　Schedule: Three 12-hour shifts (8:00 a.m. - 8:00 p.m.) per week

　　Specialty: MedExpress Urgent Care

　　Hours may include rotating weekends/holidays and may vary with patient volume and business need.

　　Primary Responsibilities:

　　Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process Answer multi-phone lines, complete daily patient callbacks, and file, fax, and scan documentation Collect all insurance information, verify patient demographics, process payments, and complete phone sheets Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses In addition, you may receive: Hourly rate incentives (Flex Pay, Standby Pay) Paid Time Off which you start to accrue with your first pay period Career development and training for other roles you may be interested in Medical Plan options, Dental, Vision, Life & AD&D Insurance 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts

　　You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

　　Required Qualifications:

　　1+ years of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records

　　Preferred Qualifications:

　　Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems

　　Proof of immunity to vaccine-preventable diseases is an employment requirement.

　　Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

　　Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

　　Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.