Position Summary
The primary responsibility of the Advisor, Learning Funding is to assist in the application and delivery of funds and services to new and current learners by correctly advising learners and parents regarding academic and career objectives in relation to higher education funding. The Advisor, Learner Funding is required to provide superior customer service in a manner that maintains the integrity of the funding process in order to contribute to the successful completion of the program.
Essential Function and Responsibilities:
Analyzes learners' eligibility for a variety of aid programs, including Title IV, military, and other funding
Provides financial aid estimates and packaging to learners in a manner that clearly communicates obligations to complete the program and the impact of financial responsibility
Assists all learners, learner families, and other relevant parties who may be involved in funding options and accurately answer questions about funding
Accurately updates the Master Cohort List daily with incoming enrollment activities
Updates and maintains learner records in the Student Information System (SIS)
Completes the verification process which includes the review of verification documents, verifying data matches to the Institutional Student Information Record (ISIR), ensuring no conflicting information, and accurately making all necessary ISIR corrections
Ensures documents associated with ISIR rejections, C-codes, and conflicting information meet Title IV requirements to clear issues
Fluently works with Common Origination and Disbursement (COD) and National Student Loan Data System (NSLDS)
Collaborates with other functions to provide the highest level of service for learners
Participates in biweekly Learner Funding meetings including 1:1s, coaching meetings, trainings, and team meetings
Attends meetings and conferences as necessary to enhance existing knowledge of financial aid policies, practices, and procedures
Maintains the highest level of customer service in a courteous, prompt, and successful manner and handles confidential and sensitive information with discretion
Participates in the successful implementation of other functional projects as they arise
Qualifications and Educational Requirements:
· A high school diploma or GED is required.
· Minimum of two years of professional experience preferably in an institution of higher learning or student funding.
· Demonstrated knowledge of Federal Student Aid and/or military funding is required.
· Demonstrated proficiency in Microsoft Office including Word, Excel, Outlook, and SharePoint.
Knowledge and Experience in Financial Aid and CMX Nexus (Campus Vue).
This position is required to attend new employee orientation in person in Salt Lake City, Utah. All travel and lodging accommodations will be paid for by the organization.
Nightingale's commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale College is an equal opportunity employer.
Our Mission (not just words on the wall, we live it, love it, and daily contribute to it).
At Nightingale College, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale College helps to change lives of our learners, our communities and ultimately the world by adding to the quality of healthcare. We are proud to have graduated over 1,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.
The professional and personal development of our learners and our collaborators is our company's foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We're so happy that you've found us!