Job Description

　　The Director Facilities Operations leads the custodial management and applies technical expertise to evaluate Aramark's operating program standards, measures performance and recommends solutions in order to enhance or improve operations on the Chicago Public Schools (CPS) account; for 600+ buildings. Drives adherence to Aramark program standards and Standard Operating Procedures (SOP's) for Operations and Maintenance. Conducts research on the facilities/custodial industry to help Aramark remain competitive and innovative. Establishes and maintains effective working relationships with internal and CPS departments to provide a unified approach to facilities/custodial management.

　　The Director will report to the VPO and will direct reports as assigned.

　　Job Responsibilities

　　Plans, administers and directs all activities related to facility/custodial maintenance services, and compliance with the standards established by Aramark and CPS.Delivers strong operational performance by executing against Aramark, CPS, standards and programs, continually monitoring operations and completing assessments and necessary action plans to provide an optimal, proactive, safely operating facility/custodial maintenance programs.Ensures compliance with for APPA safety and regulatory standards as well as CDPH standards. Develops and ensures compliance of all safety protocols.Provides overall direction and manages vendors to ensure compliance according to contract and union labor relations.Develops and drives improved labor management and overtime mitigation strategies, tools and resources.Works with VPO and Finance to understand all budgets and KPI metrics to drive achievement of optimal business and financial results. Leads development of onboarding materials and process in conjunction with HR. Conducts training for onboarding with DM?s.Manages and develops new systems for procurement sourcing, tracking and evaluation.Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities.

　　Job Responsibilities Continued

　　Develops, publishes and enforces operational policies that reflect best practices for the account to ensure program success:Work OrdersSchool Visit Check ListBuilding Closure PolicyOvertime ReportingIQC ReportingSOPsEnsures compliance with all contract obligations.LMT ManagementUse operational expertise to pilot, incubate, document, and implement new and existing processes, best practices, and technologies.Develop and manage training and training resources for custodians and managers; and supports HR with execution of training.Provide national support to team members to review, assess, and improve account operations.Represent the account as an active member of the Facilities Operational Excellence team at the Facilities Center of Excellence

　　Additional Responsibilities

　　Utilize technical expertise to evaluate Aramark's operating program standards, measure performance and recommend solutions in order to enhance or improve operations.Document observations and recommendations with formal reporting methods for client and internal audiences.Assist in the development, implementation and facilitation of technical and operational training programs for Facilities Front Line managers and employees.Tour and inspect the schools to ensure total quality management requirements.Ensure compliance with all OSHA/EPA regulations and other local, state, and federal government regulations.Obtain technical skills and knowledge of equipment related to maintenance, custodial.Operations project management ? lead or be involved with all operational optimization activities within the account.Business process compliance ? collaborate with unit leadership and regional teams to support consistent execution of processes. Conduct routine site audits.Prepare reports/presentations and deliver to team and/or client during regular meetings/reviews and as required.

　　Qualifications

　　Requires 6-8 years of facilities/custodial management experience.Bachelor?s degree requiredStrong leadership abilitiesRequires profit and loss (P&L) experienceExcellent verbal and written communication skillsSolid strategic, analytical, and decision-makingDemonstrated time management skills, resulting in the ability to manage multiple client relationships and prioritize time and resources accordinglyMicrosoft office fluency ? Word, Excel, Powerpoint, Teams, including SmartsheetCreative and flexible in demeanor and style to adapt to new situations in a constantly evolving, dynamic environmentDeveloping/implementing best practices/SOPs for multiple units/locations.

　　Additional Qualifications

　　Project managementStrong interpersonal and cultural awareness acumenExcellent oral and written communicationAbility to influence and collaborate with others to coordinate activities and accomplish goals.Advanced data manipulation skills a plus (PowerBI, advanced excel scripting, etc.)Process driven but Outcome oriented. Ensures measurable consistent improvement through deliberate application and reinforcement of documented, repeatable processes.Self-Starter ? Able to operate independently. Takes initiative within area of responsibility to identify and act on opportunities. Can execute within assigned role with minimum guidance.Ability to handle and prioritize activities across multiple projects/areas of responsibility.

　　About Aramark

　　Our Mission

　　Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

　　At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

　　About Aramark

　　The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.