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Enterprise Resiliency Exercise Office - Director
Enterprise Resiliency Exercise Office - Director-April 2024
Charlotte
Apr 19, 2025
ABOUT WELLS FARGO
Wells Fargo is a diversified, community-based financial services company with a vision to satisfy customer’s financial needs and help them succeed financially.
10,000+ employees
Financial Services, Technology
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About Enterprise Resiliency Exercise Office - Director

  About this role:

  Wells Fargo is seeking a Business Execution Director to provide leadership to the Enterprise Resiliency Exercise Office (EREO). This individual is responsible for supporting the EREO Executive in driving the maturity of the global enterprise exercise program in the planning, development, execution, and evaluation of all-hazards exercises across cyber, physical, and financial domains. More specifically, this individual will focus on incident response / crisis management framework exercises, operational resilience scenario testing, disaster recovery testing (business end-user validation), third-party integration testing, and industry exercises.

  The position requires applied experience in leading a global program at scale with demonstrated testing and exercise experience in business continuity, disaster management, and resumption within the financial services industry or other federally regulated industry with the application of regulatory and executive stakeholder relationship management.

  The successful candidate will lead a team of professionals and work extensively with the EREO Executive to develop and deliver an industry-leading exercising program. Broadly this individual will help support defining purpose, tasks, milestones, and budgets, and measure success against them, as well as help to establish and oversee auditable and scalable risk and resilience processes as they apply to testing and exercising that are globally consistent within the organization.

  In this role, you will:

  Lead a team of professionals to develop long-term strategies, policies, and process advancements for the purpose of operational excellence and process efficiency to achieve business objectives.

  Build, engage, and sustain an external engagement program that aligns with the financial services' sector, working with industry groups such as the FSSCC, FS-ISAC, and SIFMA, supporting a comprehensive enterprise exercise program.

  Develop and drive a robust third-party exercise program that aligns with industry requirements, such as FFIEC.

  Identify opportunities and strategies for process improvement and risk control development aligned with the RCSA process.

  Provide thought leadership to support the implementation of strategic solutions to highly complex and potentially enterprise business challenges through optimization of resources.

  Generate new ideas to enhance program vision, ensuring continued alignment with strategic cross-border and international multi-business line initiatives; specifically for the exercising of strategic products/services and assets.

  Support internal communications and forums to encourage and enable collaboration and cultural evolution initiatives, as required, or directed by the Global Head of Enterprise Business Resilience.

  Coordination and facilitation of exercises simulating crisis-level incidents, spanning cyber, physical, and financial domains.

  Collaborate with and influence management regarding significant trends in concert with recommending appropriate strategies or actions.

  Lead the development of innovative exercise metrics and surveys that deliver quantitative analysis, create a sense of accountability, underpin continuous improvement, and assess the health and viability of the program.

  Manage allocation of people and financial resources for Business Execution.

  Support and help guide a culture of talent development to meet business objectives and strategy.

  Work with and influence enterprise stakeholders supporting business groups and enterprise functions across the organization.

  Required Qualifications, US:

  8+ years of Business Execution, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.

  4+ years of management / leadership experience.

  Return to Office: Minium expectation is three (3) business days per week at their designated on-site location. (the other two (2) days are hybrid). This minimum expectation is subject to change in accordance with bank policy/guidance.

  Desired Qualifications:

  Experience within the Financial Services' industry leading the development of integrated exercises.

  Experience in operational resiliency testing and exercising, specifically as aligned with the Bank of England Operations Resilience Discussion Paper.

  Excellent leadership and influence skills.

  Excellent written and verbal communication skills with ability to express complex concepts and processes in a straightforward manner.

  Experience developing and enhancing documentation and communications reports using a wide array of information sources and publishing to different audiences, including senior management, corporate risk groups and regulators.

  Adaptable to rapid large-scale changes in business processes and organizational structure.

  Comfortable working in a complex matrix environment with simultaneous responsibility to business line management and department, group, and corporate level risk teams.

  Experience developing materials for and presenting to regulatory agencies: FBR, OCC, and FDIC.

  The EREO Leader supports the establishment of strategy, objectives, and principles for enterprise exercises that test the company's resiliency. Given the enterprise scope of this role across the company, the leader must have strong leadership and influence skills to direct and chart a new path forward for the existing enterprise exercise teams across the company.

  • Lead the refinement and maturation of program strategy for the Enterprise Exercise and Testing program

  • Drive the development of a multi-year exercise and testing program that provides the company with the sufficient opportunity to assess enterprise resilience in a comprehensive end-to-end manner

  • Maintain sound governance program, processes, policies, procedures, and best practices for enterprise exercises and testing

  • Support the enterprise exercise framework and monitor compliance of enterprise-wide testing related to Enterprise Resiliency

  • Lead and mentor personnel responsible for the format, design, execution and assessment of the exercises to increase the caliber of output.

  • Participate and at times lead regulatory engagement, including the FDIC, OCC, FDIC

  • Understand the risk and impacts to drive the development and testing of practical recovery strategies within BCM Plans

  • Work closely with CIO, Disaster Recovery, Technology Resiliency, and Cyber leadership teams to identify needs, gain support and prioritize projects for exercising, documentation, technology and other requirements

  • Build key partnerships and influence across Technology, Information Security, the Business Groups, Enterprise Functions

  • Manage program and exercise budgets

  Locations: Charlotte, NC and Des Moines, IA

  Posting End Date:

  5 Feb 2024

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

  Company: WELLS FARGO BANK

  Req Number: R-328042-2

  Updated: Mon Jan 22 00:00:00 UTC 2024

  Location: CHARLOTTE,North Carolina

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