Job Description Summary

　　As EMEA Diagnostic Solution Expert, Lab Automation you will be the Application Specialist responsible for the implementation of Lab Automation solutions within the Europe, Middle East and Africa region (EMEA). Areas of work include, but are not limited to providing workshops, technical demonstrations, configuration support, LIS/workflow connectivity testing, customer training and validation and launch support. You will closely collaborate with the Project Manager, Informatics Specialist, Sales, Service, and other members of the Customer & Workflow Solutions team to implement a comprehensive project plan and ensure a smooth and efficient implementation at the customer site. The role focuses on solution implementation and optimization of lab processes and workflow by using various methods. An ideal candidate has the potential to support pre-sales activities, by designing the ideal customer end-to-end solution, based on observations of customer workflows and needs.

　　Job Description

　　--We are the makers of possible--

　　BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

　　--Why join us?--

　　A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

　　To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

　　Become amaker of possiblewith us!

　　--Our vision forIntegrated Diagnostics Solutionsat BD--

　　By aligning and simplifying our work, our Integrated Diagnostic Solutions (IDS) business unit aims to drive growth and innovation around everything from integrated specimen management to diagnostic solutions.

　　About the role

　　As EMEA Diagnostic Solution Expert, Lab Automation you willbe the Application Specialist responsible for the implementation of Lab Automation solutions within the Europe, Middle East and Africa region (EMEA). Areas of work include, but are not limited to providing workshops, technical demonstrations, configuration support, LIS/workflow connectivity testing, customer training and validation and launch support. You will closely collaborate with the Project Manager, Informatics Specialist, Sales, Service, and other members of the Customer & Workflow Solutions team to implement a comprehensive project plan and ensure a smooth and efficient implementation at the customer site. The role focuses on solution implementation and optimization of lab processes and workflow by using various methods. An ideal candidate has the potential to support pre-sales activities, by designing the ideal customer end-to-end solution, based on observations of customer workflows and needs.

　　-Main responsibilities will include:

　　Work together with the Project Manager to understand current and future customer needs and identify implementation risks, if anyResponsible for the execution of the workflow related implementation deliverables aligned with the planning agreementsDeliver workshops to engage the product end-users and prepare them for their new way of workingSecure unbeatable customer experience during implementation and go-liveConfigure and test the BD Kiestra™ Lab Automation solution, including BD Synapsys™, and related data,- and workflow to the customer's existing and unique laboratory/LIS setting and workflowsTrain Key users in the daily usage of the BD Kiestra™ Lab Automation Solution and empower them to train users via Trainer the Trainer principleProvide support during validation and go live project phaseTroubleshoot and resolve minor Lab Automation product issues, escalate to the regional team if requiredSupport the customer in key process improvement engagements as identified in the solution design (workflow optimization, process re-design, lean lab design).Participate in regular internal and external project team meetingsDrive internal process excellence through identifying and supporting targeted continuous improvement projects

　　-About you

　　Bachelor degree or equivalent experience in the Life Science, clinical or other relevant technical area is preferredProficient Spanish and English skills are a must, additional languages are a benefitWill have at least 3-5 years within microbiology laboratory experience and knowledge in bacterial identificationBasic knowledge of IT architecture and solid understanding of information/data management systems and interfaces with LISWilling to travel within Spain and EMEA region at least 75% of the timeYou enjoy (and have experience in) providing training and guiding the customerAble to deal with unexpected situations and are not afraid to troubleshoot real timeYou are commercial savvy and comfortable working independently as well as you like working within a wide spread team

　　Click on apply if this sounds like you!

　　Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

　　To learn more about BD visit:https://bd.com/careers

　　Primary Work Location

　　ESP San Agustin del Guadalix

　　Additional Locations

　　ESP Almaraz - Ctra. Nacional, ESP Barcelona, ESP Huesca - Fraga, ESP Malaga - Camino de Casabermeja, ESP Salamanca, ESP Zaragoza

　　Work Shift