Department: JDMS Store

　　Post End Date:

　　Position Type: Employee

　　Position Reports To: Assistant Store Leader

　　Position Supervises: Order Selector and Customer Attendant

　　Pay Level: 60

　　FLSA Status: Exempt

　　Line of Business: [[req_technologySkills]]

　　Additional Technology Information:

　　[[req_AdditionalTechInfo]]

　　Position Summary

　　Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

　　Essential Job FunctionsEnsure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanlinessInterview, select and hire candidates to staff the on-line shopping departmentMeet the demands of product flow and create schedules according to guidelinesDevelop associates to meet the productivity standards and certify associates once they meet or exceed goalsConfirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelinesTrain associates on all functions and duties of the order selector and customer attendant rolesLead team in the planning, implementation and execution of e-Commerce's initiativesAchieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat salesAssist in the analysis and response to the competitive landscapeEnsure orders are filled with products requested or comparable substitute in a timely and effective mannerExecute best practices to determine appropriate substitutions in the event of an out of stockFollow processes for streamlining collection of orders, products, checkouts and deliveryReport inventory issues such as out of stock items to department heads in a timely mannerTroubleshoot equipment and devices for e-Commence departmentProvide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programsReport all issues with item shelf allocation to division KOMPASS teamMonitor and control expenses for the departmentEnsure preventative maintenance is being performed on all equipment in the departmentSupervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reportsMust be able to perform the essential job functions of this position with or without reasonable accommodation

　　Minimum Position Qualifications High School Diploma or GEDAny proven supervisory experienceAny prior experience in the selection and hiring processExcellent oral/written communication skillsProficient in Microsoft OfficeStrong leadership skillsMust be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the dayMust be able to stand for extended periods of time and/or walk constantlyAbility to stoop, kneel, or crouch several times per hourStrong organization skills

　　Desired Previous Experience/Education Bachelor's DegreeAny experience with and knowledge of Point of Sale (POS)

　　Education Level: High School Diploma/GED Desired

　　Required Certifications/Licenses: Driver's License

　　Position Type: Full-Time

　　Shift(s): [[mfield4]]

　　States: Washington

　　Keywords:

　　Jobs at Kroger: To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.

　　Below is a list of some of the benefits we offer our associates.

　　Health and Well-being Benefits:

　　Health care benefitsPaid time off such as vacation, sick leave, and parental leave Mental and emotional support resources through our Employee Assistance Program

　　Financial Benefits:

　　Participation in a 401(k) plan, subject to certain eligibility requirementsGroup term life insurance eligible Eligible for an annual bonus based upon company performance Associate discounts

　　Growth and Development Benefits:

　　Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirementsRobust internal training and development resources to grow your career

　　We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

　　Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

　　Posting Notes: WA || Lynnwood || 2902 164Th Street Sw || 98087 || Fred Meyer || None || Pickup || Employee || Exempt || Full-Time || Driver's License