About Jumeirah Group:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.
In response to the evolving preferences of travellers today, Jumeirah Group is also pivoting towards the rapidly growing wellness tourism sector. Grounded in the principles of lifelong learning, longevity, and inclusivity, Jumeirah Group is re-fashioning its approach to position wellness as not just an accompaniment to its guests' stays, but a central tenet of their overall experience. With 13 award-winning Talise Spas nestled across Jumeirah Group’s properties, this transformation is evident in the group’s current endeavours to integrate wellbeing into every facet of the guest journey.
Beyond holistic wellbeing and spa experiences, the Group’s expansive portfolio also includes Jumeirah Restaurants, a Dubai-based full-service hospitality provider with 85 acclaimed food and beverage brands, ranging from casual dining venues to Michelin starred fine dining concepts; J Club, Dubai’s leading lifestyle and wellness destination; Jumeirah One, the Group’s dedicated recognition and rewards programme; and The Emirates Academy of Hospitality Management, the region’s only fully accredited third-level academic institution delivering specialised degree programmes in hospitality management.
As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments as we solidify our legacy as a trailblazer in both luxury hospitality and wellness.
Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
About the Job:
An opportunity has arisen for a Director – Strategic Partnerships to join Jumeirah Group & Corporate . The main duties and responsibilities of this role:
Develop a clear strategy for Strategic Partnerships that gives direction for the identification and selection of key accounts and will align with overarching commercial strategy, focussing business development efforts on high-revenue clients.
Prepare and oversee calendar of events & activities for Jumeirah Group and ensure successful delivery.
Direct all department activities relating to Sport, Festivals/ Special events, Partnerships, Charities/ CSR.
Direct and oversee the delivery of all internal communications relating to pre and post event communications and reports.
Develop and implement accounts plans for key clients and partners and communicate these to the relevant corporate and SBU departments, ensuring key client centricity, consistency and integration of key client management.
Maintain strong relationships with current and future prospective partners (luxury brands, key media, VIP’s) to advertise Jumeirah Group’s offerings (rooms, F&B outlets, C&E facilities etc.)
Support the development and negotiation of commercial proposals for key clients and partners, collaborating with the Sales functions, to ensure the Group’s competitive advantage is compellingly showcased and financial interests are protected.
Partner with Marketing to develop strategic alliances for loyalty, lifestyle and other commercial platforms to support the Group expanding and enhancing its strategic partnerships and key accounts activities.
Monitor and report the performance of strategic partnerships and key accounts efforts, analysing key performance indicators, ensuring visibility on their return on investment and adjusting efforts accordingly.
Lead teams on the identification and evaluation of potential new strategic partnership opportunities, with airlines, travel operators, charities etc., growing and diversifying the Group’s key accounts portfolio.
About you:
The ideal candidate for this position will have the following experience and qualifications:
Bachelor’s Degree in Marketing, Business or equivalent from an accredited and renowned University.
A minimum of 6 years’ experience in a strategic partnership management position.
Prior experience of business development / key client accounts management experience, preferably with an international luxury hospitality company or a recognized blue-chip organization.
Have been responsible for strategic partnerships/ sponsorship budgets at a group level.
Demonstrate having run successful partnership marketing campaigns.
Solid experience of managing client relationships, bid processes, commercial offer formulation etc.
Strong understanding of core hotel operations.
Experience of leading on CSR / Charity partnerships.
Previously led and inspired teams and been accountable for their career growth and development.
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, children’s education assistance and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.