About Gap Inc.

　　Our brands bridge the gaps we see in the world.Old Navy democratizes style to ensure everyonehas access to quality fashion at every price point. Athleta unleashes the potential of every woman,regardless of body size, age or ethnicity. BananaRepublic believes in sustainable luxury for all. And Gapinspires the world to bring individuality to modern, responsibly madeessentials.

　　This simple idea-that we all deserve to belong,and on our own terms-is core to who we are as acompany and how we make decisions.Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet.Ready tolearn fast, create with audacityand lead boldly? Join our team.

　　About the Role

　　In this role, you will deliver store strategies to enable brands to deliver strong earnings and create competitive advantages. The team integrates and operationalizes all planned activities to enable stores, field leadership and HQ business partners to optimize performance and results.

　　What You'll Do

　　We are looking for a Director of Store Workforce Management, Reporting and Analytics to lead the strategic execution and workforce stability and operational excellence across our brands. This role will be responsible for driving the development and implementation of all store labor management and reporting tools and resources that support our North America stores.

　　This role will be responsible for leading and developing an empowered team responsible for effective large scale workforce management strategies and systems while continuously improving store reporting and analytics capabilities to unleash the potential of store strategies, both brand and company led.

　　Full oversight and leadership will be required to design, develop, launch, and maintain a robust reporting system to track and analyze store operations key performance indicators. This individual will provide and enable actionable insights and recommendations to various field audiences based on data analysis to improve efficiency, productivity, compliance, and customer satisfaction. This individual will deliver effective companywide deployments with change management principles applied and achieved.

　　This individual will become a subject matter expert in all Gap Inc Labor Systems and Reporting Systems and enable the future multi-year roadmap through conceptual understanding of current state and best in class future state of labor optimization and reporting and analytics maturity models.

　　Through the development and implementation of workforce management strategies, this individual will ensure the achievement of store transformation financial goals through partnership with other functions focused on productivity, people, labor and scheduling through standardized labor policies and procedures consistent across brands.

　　The Director will be a key strategic thought leader to the Store Strategy and Operations Leadership team and Operations through data driven storytelling and influence, marrying brand labor strategies goals and deliverables into a fully integrated workforce management and reporting strategy

　　This position will build cross-functional and cross-brand partnerships at all levels with Store Operations, Product Management, Field Leadership Teams, Finance, Process and Engineering Teams, Human Resources, Asset Protection and Communication amongst others.

　　Who You Are

　　• Creates, develops, and seamlessly integrates strategic store labor and reporting system initiatives designed to drive business efficiencies.

　　• Manage all aspects of store reporting including the P&L, PowerBI Dashboard, My Insights and Gap Inc WFM (Workforce management) systems

　　• Maintain global working knowledge of competitor practices; provides bench marking and key insights

　　• Partners with Store Operations Leadership Team to define, prioritize, and implement strategic initiatives reaching transformation targets

　　• Leads a team of a Manager, Project Manager and Developers with a strong focus on development through thoughtful and timely feedback.

　　• Develops and manages strategic labor and reporting system deployment with key change management principles achieved

　　• Acts as a trusted advisor to leaders, keeping the Brands competitive while understanding the impact of initiatives on customer experience, store workload, productivity, employee engagement, and compliance.

　　• Analyzes opportunities, designs forecast, drives results and measures the success of initiatives in the store environment.

　　• Advanced excel skillset (PowerBI and MicroStrategy experience a plus)

　　• Strong analytical skills with expertise in data visualization and reporting tools

　　• In-depth knowledge of workforce management systems and technologies

　　• Technical Labor System Experience (MOST certified/ Labor Pro working knowledge) a plus

　　• Ability to think objectively and interpret meaningful themes from quantitative and qualitative data that drives labor optimization and store operations

　　• Ability to evaluate financial and business indicators and translate data into actionable information to drive results

　　• Able to use rigorous logic and methods to solve problems with effective solutions

　　• Ability to influence cross brand executives through excellent communication and interpersonal skills to labor and reporting solutions to all stores

　　Benefits at Gap Inc.

　　Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay. Employee stock purchase plan. Medical, dental, vision and life insurance. See more of the benefits we offer. For eligible employees

　　Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

　　Salary Range: $132,100 - $189,600 USD

　　Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

　　US Candidates

　　Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelinesafter being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.