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Direct Shipping Coordinator
Direct Shipping Coordinator-April 2024
Menomonee Falls
Apr 21, 2025
ABOUT KOHL'S
Kohl’s is an omnichannel retailer with over 1,100 stores stocked with amazing products—including national and exclusive brands their customers know and love. The company’s purpose is to inspire and em
10,000+ employees
Consumer Goods & Services, Fashion & Beauty
VIEW COMPANY PROFILE >>
About Direct Shipping Coordinator

  POSITION OBJECTIVE Responsible for coordinating the day to day business for assigned product categories and Direct Ship Network Vendor operations.

  ACCOUNTABILITIESSALES AND PROFIT

  Oversee profitability for team’s vendor base

  Drive profitable sales for vendor base through management of inventory (quantity and placement) as well as assortment analysis while partnering with merchants to make appropriate adjustments

  Partner with e-commerce merchant team to identify viable vendors for the DS program, including profitability reviews and fulfillment strategy decisions

  Coordinate onboarding efforts of new vendors between Kohl's, vendor and Commercehub

  Evaluate and resolve vendor compliance issues resulting from daily/weekly/monthly service level management analysis

  Assist with sales and profitability analysis for existing vendor base and support management in leading quarterly review with Merchants

  CUSTOMER EXPERIENCE

  Develop strategies within vendor base to increase speed and accuracy to customer while driving down costs

  Review and resolve inventory exceptions and compliance chargeback disputes

  Problem solve vendor/Kohl's cross-functional issues

  Review and resolve order exceptions daily through the Commercehub system

  Serve as a communication liaison between Kohl's, vendors, and third party system integrator (Commercehub)

  QUALIFICATIONSREQUIRED

  Demonstrated organizational skills with the ability to manage multiple projects and maintain strict deadlines

  Ability to work in a fast-paced, dynamic environment

  Strong verbal and written communication skills

  Ability to work as part of a team and interact effectively with others

  Ability to problem solve complex issues

  Strong proficiency with excel

  PREFERRED

  Bachelor's Degree

  Experience in third party omni-channel fulfillment

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