Company Description
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Job Description
ServiceNow is the fastest-growing enterprise cloud software company in the world, and we believe it's the great people we hire who will keep us there. We hire carefully; we hire the best, we celebrate our people. Come join our Sales A-team.
As ServiceNow continues to rapidly grow, we seek a Senior Digital Account Executive to help drive the growth and market share of high-potential accounts across Germany.
Your responsibilities will include developing and managing a growing, complex customer base for our "Mittelstand" accounts. You will deepen business and technical relationships by helping to define, identify and pursue key opportunities. This includes collaborating with Sales Development Reps, Solution Consultants, Sales Specialists, Partners, Legal, Marketing, and Executive leadership.
You will have the opportunity to build trust and close executive relationships, understand our customer's goals and environment, and create comprehensive value for them by leveraging our NOW platform as basis for all digital workflows connecting people, features, and systems.
In this role, you will utilize your German market expertise and business proficiency to engage with customers and enable them to modernize their operations, reduce costs and build resilience with a single IT platform. You will represent the entire portfolio of ServiceNow products and services across the strategic accounts you manage within the "Mittelstand" customer segment.
You are passionate about technology, dynamic markets and a self-starter with a demonstrable track record in new business pipelines and leads generation who is prepared to work in a fast-paced environment, execute against ambitious goals, and consistently embrace our culture.
What you get to do in this role:Identify new customer logos and strategic prospects within Public Sector to develop new opportunities and pipelineFocus on understanding an organization's business drivers, challenges, pain points and how ServiceNow solutions map to these.Create & articulate compelling value propositions around ServiceNow solutions.Follow the Value Selling sales process to win new business, expand within existing accounts and ensure contract renewalsCollaborate with an extended team and coordinate resources necessary to further sales cycle and extend reach, such as Solution Consultants, Customer Service, Partners, etc.Mentor team members and work on collaborative projects to help bring value to the teamMaintain an accurate and robust pipeline and forecast of business opportunities.Drive revenue and market share in a defined territory or industry verticalMeet or exceed Monthly, Quarterly, and Annual sales objectives.Develop and execute against a comprehensive account/territory plan.Manage sales opportunities and business relationships with influential contacts within Small, Mid-Market, and Commercial Accounts.Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings, and Renewal RatesOccasional travel for training and/or meetings may be required.Qualifications
To be successful in this role you have:A demonstrable track record of success within a telesales, lead follow-up, cold calling or new business sales capacity1-3+ years of full sales cycle experience gained within software or solution sales organizationExperience in selling enterprise class solutions utilizing telephone and video conference technologyA thorough understanding of the sales process and the ability to navigate and progress complex sales cyclesSales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus.Presentation skills via web based tools will be a distinct advantageExcellent listening, verbal and written skillsExcellent relationship building skills - Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleaguesPersistent and dependable, especially with attendance, deliverables and deadlinesAdditional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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