Position Summary

　　Solution Analyst- Training: Deloitte Consulting, US Delivery Center

　　Are you a passionate pioneer in communication, transformation, and technology? Or a solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).

　　At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective service with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL and Gilbert, AZ.

　　Deloitte Consulting's Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients' organizational results and impact by focusing on challenges at the intersection of business and people.

　　Interested? Learn more below:

　　Work you'll do

　　As a Solution Analyst in the Human Capital Organization Transformation practice, you will act as an advisor to clients and assist them with the communications and training material design, development, and delivery necessary to successfully implement and adopt new technologies or business process changes. You will do this by performing the following job responsibilities:

　　Align to our core RICCE values (Respect, Inclusion, Community, Commitment and Excellence)Support design, development and delivery of training materials and training while executing on the overall project timeline and key milestonesSupport project requirements as documented in the Training Plan/Statement of WorkUtilize a Training Content Style Guide that includes tone of voice, glossary and guidelines to develop training materialsDevelop creative training solutions to meet client goals through use of various Adult Learning Principles and ADDIE framework; rationalize solutions to delivery leads and subject matter expertsUtilize strong problem-solving and troubleshooting skills while exercising judgement and managing ambiguityExecute ideas and concepts effectively under pressure with tight deadlinesIncorporate delivery lead and subject matter expert feedback into training materials in a timely fashionSupport vILT and/or Train-the-Trainer deliveryDevelop customized training solutions and draft deliverables utilizing strong skills in problem solving, grammar, punctuation and attention to detailEmploy research and analytical thinking in project workContribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.

　　The Team

　　The Organization Transformation practice is about transforming the organization to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.

　　Qualifications

　　Required:

　　Bachelor's degree completed by August 2024 in these or related areas of studyBusiness, Management, Human Resources, Instructional Design, Education, Psychology, Organization Behavior or other related fieldComfort with learning new technologiesAwareness of ADDIE Methodology and Adult Learning PrinciplesDemonstrated training material design, development, and delivery experienceStrong attention to detail, time management, and task completion skillsStrong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel)Demonstrated interest in human capital work through internships, professional organizations, volunteer work, coursework, certifications, conference attendance, etc.Ability to maintain integrity and professionalismCreativity, self-confidence, and a demonstrated ability to manage ambiguityStrong listening skills and attention to detailStrong teamwork and interpersonal skillsAbility to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serveMust be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the futureIf aligned to support Deloitte's Government Public Services practice, you must be able to obtain and maintain a security clearanceMust be willing to live within a commutable distance to the Gilbert, AZ, Mechanicsburg, PA, or Lake Mary, FL Delivery Center(s)

　　Preferred:

　　Familiarity and understanding of business, management, human resources, or instructional design, development and deliveryProject management support and work plan development experienceExperience and use of adult learning principles, ADDIE modeling, System Development Life Cycle (SDLC) and authoring tools (Captivate, Vyond, Articulate, Camtasia, etc.)Risk and issue management background

　　Recruiting tips

　　From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

　　Benefits

　　At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

　　Our people and culture

　　Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

　　Our purpose

　　Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

　　Professional development

　　From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

　　As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

　　Requisition code: 167235