At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

　　Job Summary

　　The Customs Bond Analyst is responsible for working with customers and managing shipments and assets. The role is also accountable for the development of an overall plan for each account, which includes validation of processes and communications to ensure customer needs can be executed within the parameters of the operating model. The incumbent ensures the successful delivery of customers' shipments in a cost-effective manner.

　　Main Responsibilities

　　Logistics

　　• Evaluate and coordinate the logistical task requirements associated with handling bonded shipments for customers

　　• Coordinate priorities when demand exceeds availability or impacts operations

　　• Develop and analyze on a monthly basis performance metrics for internal and external use

　　• Implement action plans to improve service delivery to customers

　　• Ensure bonds are opened and closed out on time at ports and terminals to mitigate penalties

　　• Coordinate between Canada and the United States (US) Customs to ensure that bonds are processed in a timely manner to mitigate demurrage

　　• Ensure significant financial impact for any error in judgement or communication to the US or Canadian Customs authorities

　　• Ensure customer compliance with government regulation

　　• Coordinate the movement between internal and external customers

　　Bonds and Supply Chain Improvements

　　• Transmit bonds to Canada and US Customs

　　• Monitor and track bond movement and coordinate customs exams

　　• Identify and act on opportunities to improve or streamline the supply chain process

　　Coordination

　　• Coordinate import documentation between clients and their agents to ensure smooth traffic movement

　　• Prepare E-Manifest documents for drivers

　　• Communicate with Dispatch and drivers regarding cargo and carrier reporting

　　• Keep driver and truck database up to date

　　Inbound Movements and Declarations

　　• Manage and coordinate inbound movements for Canadian National Transport LTD (CNTL), Warehouse (WW), and Mexico Rail shipments

　　• Manage Customs Export Reporting System (CERS) portal for clients

　　• Prepare and provide CERS declarations and monthly summary reports

　　Working Conditions

　　The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The incumbent must be available to work night shifts and weekends when necessary. The role requires being available on-call 24/7 to respond to critical incidences. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress.

　　Requirements

　　Experience

　　Customs Bond

　　• Minimum 5 years of experience in customs bond

　　Education/Certification/Designation

　　• Post Secondary Degree

　　• Certified Customs Specialist (CCS) designation

　　• Licensed Customs Broker (LCB)

　　Any designation for these above would be considered as an asset

　　Competencies

　　• Identifies risks and anticipates impacts to ensure a safe and secure environment

　　• Continuously displays a customer centric attitude in order to improve the customer's journey

　　• Shares timely information within and across functions to get things done effectively

　　• Inspires others with impactful communications and adapts to the audience

　　• Makes informed and timely decisions to get things done

　　• Applies analytical thinking to make recommendations that pursue sustainable performance

　　• Deals with pressure and change by staying calm to quickly adapt to changes

　　Technical Skills/Knowledge

　　• Knowledge of Microsoft Office, especially Excel

　　• Knowledge of all aspects of a brokerage office such as customs clearance issues, government agencies requirements, billing, or record keeping

　　About CN

　　CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

　　At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at [email protected].

　　As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.