Home
/
Customer Service
/
Customer Support Representative
Customer Support Representative-April 2024
Tangier
Apr 22, 2025
ABOUT EATON
We’ve made a promise to improve the quality of life for people everywhere. We’re taking the lead on the most meaningful trends shaping the world today
10,000+ employees
Engineering, Manufacturing
VIEW COMPANY PROFILE >>
About Customer Support Representative

  Rejoignez Eaton et aidez-nous à développer des solutions innovantes en gestion d'énergie qui ont un réel impact sur l'environnement. Nous œuvrons pour que ce qui compte vraiment fonctionne. Pour en savoir plus, cliquez sur :

  https://www.youtube.com/watch?v=baa_aiJ4L7E

  Désirez-vous travailler au sein d'une entreprise globale dans laquelle nous donnons de l'importance à l'éthique, inclusion, la diversité et nos employés ?

  Vos Responsabilités:

  Être l'interface active entre les clients, les Product Sales Manager et l'entreprise en participant à l'acte commercial depuis la proposition de l'offre commerciale de prix en passant par le traitement de la commande, jusqu'à la gestion de la phase après vente.

  Saisie et traitement de commandes: échantillon, prototype, cadencement, remplacement, EDI, portails...Veiller au respect des conditions contractuelles Gestion des confirmations de la commande et assurer la revue de Backog du carnet de commandes Suivi de commandes client (statut, cadencement, avance, retard, modification, annulation, traitement des litiges prix sur les commandes)Gestion des litiges qualité, commande de remplacement, rapport 8D ainsi que la gestion des refacturationsAnalyse et Revue de commande clients (trairement des exigences clients), Elaborer les offres en prenant en compte les prix, les aspects techniques et le délai Suivi des offres (Statut)Gestion des flux d'information vers le client ou en interne Customer service Participer activement aux actions d'amélioration du service

  Qualifications:

  Bac +3/4 minimum issu d'une formation en école de commerce, ou en école de langue.2 ans d'expérience sur un poste similaire

  Skills:

  Très bonne communication et un bon esprit d'analyseParfaitement bilingue (Français et Anglais)Bonnes connaissances des outils bureautique et commeciaux ( Word, Excel, Powerpoint ....)Systéme ERP

  #LI-SA2

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Microsoft Dynamics 365 Customer Engagement, Manager
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics
IT Client Service Owner
Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be A
Call Center Representative
About Accolade Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live
Senior Technical Support Engineer
#LI-FR2 We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and su
Client Solutions Manager, Apps & Gaming (Türkiye)
The Client Solutions Manager for Meta's Global Business Group team partners with our most strategic clients to make sure they are successful with Meta. This is an outstanding opportunity to be at the
Teller PT
Employment Type: Part-Time, On-site #LI-ONSITE This Teller position starts at $15.60 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following bene
Customer Service Representative-Remote
TransUnion's Job Applicant Privacy Notice What We'll Bring: We are looking for a Customer Service Support Representative to join our successful Client Services Sales team. This position will be respo
International Client Service Associate
Overview Do you want a career with a firm that's changing the industry? As an International Client Services Associate, you'll become part of our bustling International Private Client Group and focus
Customer Business Director
Date Posted: 2023-07-02 Country: Japan Location: JPN13111: RII Tokyo Japan, 1-11-44, Akasaka, Minato-ku M/S 12 Floor, Tokyo, 107-0052, Japan Position Role Type: Unspecified Customer Business Director
Service Administrator
Service Administrator Description We are looking for a talented Service Administrator to join our team specializing in Service for our Sales and Service department at our branch in Tampa, FL. In this
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved