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Customer Service Officer
Customer Service Officer-April 2024
Ho Chi Minh City
Apr 20, 2025
ABOUT ARROW ELECTRONICS
Arrow is the ultimate technological enabler, working directly with partners, suppliers, and manufacturers to understand what’s possible and help them create it. They seek to bridge the gap between the
10,000+ employees
Technology, Engineering
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About Customer Service Officer

　　Position:

　　Customer Service Officer

　　Job Description:

　　What You'll Be Doing

　　Responsible for order management and system-related work to ensure on time delivery - sales order entries, maintenance, shipment release & inventory management.Responsible for overall customer management as well as handling RMA (customer returns).In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics.

　　What We Are Looking For

　　Degree holder and preferably with working experience within electronics components industry.Possess at least one year of experience in a sales administration role or customer service role.Excellent customer service skills and service-oriented mindset.Excellent interpersonal skills and communication skills, including English & country-specific language, to be able to express ideas with clarity since role requires regular exchange of communication.Advanced computer proficiency level, with good working knowledge for Excel (VLOOKUP and Pivot).Demonstrated analytical and problem-solving skills.Skill in prioritizing work & multi-tasking.A proven team player.High energy level with a sense of urgency.'Can do' attitude (self-motivated).Detail oriented.

　　About Arrow

　　Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 109 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of USD $37.12 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

　　Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

　　For more job opportunities, please visit https://careers.arrow.com/us/en.

　　Location:

　　VN-Ho Chi Minh City, Vietnam (Dang Tran Con St)

　　Time Type:

　　Full time

　　Job Category:

　　Business Support

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