Home
/
Customer Service
/
Customer Service Lead Clerk
Customer Service Lead Clerk-May 2024
Springfield
May 3, 2025
ABOUT KROGER
The Kroger Family of Companies bring quality food and community support to locations all across the United States.
10,000+ employees
Consumer Goods & Services, Food & Beverage
VIEW COMPANY PROFILE >>
About Customer Service Lead Clerk

  Company Name: Ruler Foods

  Position Type: Employee

  FLSA Status: Non-Exempt

  Position Summary:

  Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Oversee the total store operations in absence of store manager and assistant manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

  Essential Job Functions:

  Promote trust and respect among team membersCreate an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the storeGain and maintain knowledge of products sold; respond to questions and make suggestions about productsReport pricing and scanning discrepancies to store managementProcess customer transactions quickly, accurately, and efficientlyEnsure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and proceduresCommunicate new and on-going special programs and promotions with customersHandle funds, coupons, and tenders according to company policyMaintain an awareness of inventory and stocking conditions to capture ordering system integrityLabel, stock, and inventory store merchandiseReport product ordering and shipping discrepancies to store managementDisplay a positive attitudeStay current with present, future, seasonal and special adsAdhere to all food safety regulations and guidelinesReinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store managementNotify management of customer or team member accidentsReport all safety risks or issues, and illegal activity, including robbery, theft or fraud.Collaborate with team members to encourage teamworkAdhere to all local, state and federal laws, and company guidelinesOversee the total store operations in absence of store manager and assistant managerMaintain flexibility to work any shift, ability to open or close storePhysical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 40 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wristsMust be able to perform the essential functions of this position with or without reasonable accommodation

  Minimum Position Qualifications:

  Ability to handle stressful situationsEffective communication and reading skillsKnowledge of basic mathMust be 21 years old

  Desired Previous Job Experience:

  CashierCustomer service experienceSecond language

  Education Level: None

  Required Certifications/Licenses: None

  Position Type: Full-Time

  Shift(s): Day; Evening

  Regions: Midwest

  States: Illinois

  Keywords:

  Jobs at Ruler Foods: Ruler Foods is always looking for friendly team members who enjoy serving customers who want to save money. Ruler is a great place to work. Our company offers competitive pay, good benefits, a flexible schedule, career advancement opportunities, and much more. If you are interested in a job opportunity with Ruler Foods, please complete an online application today!

  Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

  Posting Notes: IL || Springfield || 2711 East Sangamon || 62702 || Ruler Foods || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Health Senior Client Manager - Mid Market
Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be A
Payroll Representative
Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support o
Client Care Representative - Auto Associate
Hi, we're HUB! We are proud to be ranked 5th among the world's largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you're at
Health Client Manager - Mid Market - Virtual
Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be A
Apple Support College Program At Home Advisor - University of North Texas
Summary Posted: Jul 29, 2023 Weekly Hours: 20 Role Number:200493598 At Apple, we believe that dedication, a lively environment, creativity and innovation fuel the ultimate customer experience. We bel
Services Consultant
Who we're looking for Our Professional Services team advises and guides our wide array of enterprise customers as they map any number of business needs to Zendesk. We are the greeters to the house of
Customer Experience Analyst
Unilever está en búsqueda de un Customer Experience Analyst Función: Customer Experience Base : Lima, Perú ACERCA DE UNILEVER Unilever es el lugar donde puedes hacer realidad tu propósito con el trab
Service Advisor
Koons Toyota of Tysons is hiring now! We have industry-leading compensation and competitive benefits to start. Come join a team that embraces core values as well as leading our employees to potential
Fulltime- Client Services Associate- CSU-CI
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant
Client Service Rep - Operations
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join t
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved